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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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The U.S. flag seems to be their specialty and they are very well made in the U.S. I didn't see any other country flags that looked as good so, I got the best I could. Unfortunately, these 2 flags fly at different windages. I'd try to get all flags made the same if they are to be flown on the same pole.
Easy ordering and well-made USA flag. Made in the USA, which was the main reason I purchaed from this company.
I'm glad for the individuals flags for purchase for personal use.
Smooth and easy ordering experience. Had to call for install instructions for the dual flag arrangement.
Ended up with 2 orders - one billed thru US Flag store and 1 thru Amazon. Since I will need another flag in a year or so, I kept the 2nd order rather than trying to return the order.
Very fast delivery, no problems with the order. Ordered 3 flags and great service.
It looks good and it flies very nicely I will order more products>
Both my orders were quality products and were shipped directly to my home.
Quality flag - fast delivery - reasonable price would order again - thank you
Received quickly and in good condition! I like to show our support for Ukraine!
The flag came quickly and was just as described. Excellent service.
It is very difficult to find a well made flag. This flag is very high quality at a great price. I am very pleased.
I was looking for a small flag that had more than staples holding it on, this one wraps around the stick and has clips to hold it.
Order came when promised. Fast shipping, and beautiful flag, thank you.
Beautiful Flags. Our family enjoyed their Christmas gifts of flags.
Happy with the quality of the flags and the prompt delivery!
Great quality on the flags, quick shipping - very happy with your store. Thanks.
We have purchased from US Flag Store for years. Their products are sturdy and hold up to the strong winds that we get at our store.
I ordered a flag box to check quality. Was very impressed with quality and shipping. Giving these to Veterans family after military funeral. Refuse to give flag box made overseas. These are USA made. Good job US Flag store.
I fly them proudly and like to keep them looking good. I have always been pleased with the website and purchasing experience
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

