United States Flag Store

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United States Flag Store

4.8

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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
601
value
362
shipping
361
returns
16
quality
3,124
This company responds to reviews on average within 2 days

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48,584 reviews

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Oregon
1 review
0 helpful votes
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Flag light
March 19, 2025

Good, products are very solid I like products that will stand up to weather.

Date of experience: March 9, 2025
Louisiana
1 review
0 helpful votes
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American Flag
March 18, 2025

Found easily on the site, easy to order, and was delivered quickly.

Date of experience: March 8, 2025
California
1 review
0 helpful votes
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Nautical Flags
March 18, 2025

Fast service and good prices and good workmanship Would purchase again next year.
Every US Flag should be in good shape and respectful to our country

Date of experience: March 8, 2025
New York
1 review
0 helpful votes
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Navy flags
March 18, 2025

Had no problem with my order. Received my order fast. Will use again.

Date of experience: March 8, 2025
Kansas
1 review
0 helpful votes
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Was easy to order
March 18, 2025

For the money I spent not happy can buy 2 or 3 and last longer. Back to shopping I go

Date of experience: March 7, 2025
Iowa
1 review
0 helpful votes
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Good
March 17, 2025

I got what i asked for and it came in very quickly. Also very cheap.

Date of experience: March 7, 2025
Illinois
1 review
0 helpful votes
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Bought several because of the wind
March 17, 2025

Good as good as could be expected, thank you for having the flag

Date of experience: March 7, 2025
Oklahoma
1 review
0 helpful votes
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Order came on time
March 17, 2025

Easy to order and receive what I ordered. Good quality of merchandise. Product has a good life.

Date of experience: March 7, 2025
Arizona
1 review
0 helpful votes
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Awesome
March 17, 2025

Confederate flag was awesome. Nothing more to say. Great product true to our history.

Date of experience: February 24, 2025
Colorado
1 review
0 helpful votes
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Experience with the flag store
March 16, 2025

The ordering was easy. I have ordered from here before, but this time I ordered a heavier, more durable flag because it is outside every day in the weather in Florida.

Date of experience: March 6, 2025
California
1 review
0 helpful votes
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Love the flag, I just think its overpriced! And this ridiculous box has to have a certain amount of characters? WTF!

Date of experience: March 6, 2025
Georgia
1 review
0 helpful votes
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Never disappointed.
March 16, 2025

Very easy to order. Enough styles and quality to choose from. Love that it is made in America!

Date of experience: March 6, 2025
Tennessee
1 review
0 helpful votes
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Confederate flag
March 16, 2025

Flag showed up on time, cousin was happy with it. I was happy that it made it to PR

Date of experience: March 6, 2025
Louisiana
1 review
0 helpful votes
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Great Quality
March 16, 2025

This flag is great quality. It is well made and has bright colors to it. However, the shipping took a while.

Date of experience: March 6, 2025
New York
1 review
0 helpful votes
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Pleased with purchase
March 16, 2025

Website easy to work with - competitive prices - prompt delivery - good packaging

Date of experience: March 6, 2025
Illinois
2 reviews
0 helpful votes
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Great customer service
March 16, 2025

Flag pole delivered with package damaged and parts missing. After a few minutes on the phone a replacement pole was on its way. Service is great and very pleasant. Will definitely deal with them again.

Date of experience: March 6, 2025
Arkansas
1 review
0 helpful votes
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Great flag to display. We hung up the flag in our aquatic center. Looks phenomenal.

Date of experience: March 3, 2025
Pennsylvania
2 reviews
0 helpful votes
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I wanted 12-count packs of flags of specific countries. They are cataloged in 3 groups, alphabetically, such as "A-K." The problem was that I had some trouble finding the other 2 groups, and specifically the third group. It was a bit frustrating, as I was sure that you would have all the countries... I persevered, and eventually found what I was looking for. Thank you!

Date of experience: February 18, 2025
Texas
2 reviews
0 helpful votes
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Pins are smaller then stated. Bait and switch? Pons are to small!

Date of experience: March 3, 2025

Very fluid and fast
March 5, 2025
Previous review

Very fluid and fast.

Date of experience: February 22, 2025
Texas
1 review
0 helpful votes
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Good store
March 13, 2025

They have a good selection of country flags, with several options for size. Good service, no problems

Date of experience: March 3, 2025

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
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