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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Good, products are very solid I like products that will stand up to weather.
Fast service and good prices and good workmanship Would purchase again next year.
Every US Flag should be in good shape and respectful to our country
Had no problem with my order. Received my order fast. Will use again.
For the money I spent not happy can buy 2 or 3 and last longer. Back to shopping I go
Good as good as could be expected, thank you for having the flag
Easy to order and receive what I ordered. Good quality of merchandise. Product has a good life.
The ordering was easy. I have ordered from here before, but this time I ordered a heavier, more durable flag because it is outside every day in the weather in Florida.
Love the flag, I just think its overpriced! And this ridiculous box has to have a certain amount of characters? WTF!
Very easy to order. Enough styles and quality to choose from. Love that it is made in America!
Flag showed up on time, cousin was happy with it. I was happy that it made it to PR
This flag is great quality. It is well made and has bright colors to it. However, the shipping took a while.
Website easy to work with - competitive prices - prompt delivery - good packaging
Flag pole delivered with package damaged and parts missing. After a few minutes on the phone a replacement pole was on its way. Service is great and very pleasant. Will definitely deal with them again.
Great flag to display. We hung up the flag in our aquatic center. Looks phenomenal.
I wanted 12-count packs of flags of specific countries. They are cataloged in 3 groups, alphabetically, such as "A-K." The problem was that I had some trouble finding the other 2 groups, and specifically the third group. It was a bit frustrating, as I was sure that you would have all the countries... I persevered, and eventually found what I was looking for. Thank you!
Pins are smaller then stated. Bait and switch? Pons are to small!
They have a good selection of country flags, with several options for size. Good service, no problems
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

