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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Flags were NOT as advertised. Sharp, clear stars in advertising... blurry out of propitiation stars on delivered flags! No way to return..."Easy Return" on web site does NOT work! Avoid this business!
I love their flags. Just received two more. We live near the Gulf and there is always either a breeze or outright wind so the life of a flag here isn't what you'd think. The colors are wonderful! Even with the vibrant sun that fades everything in SW Florida, these flags never fade.
Received our new flag pole and looks fantastic in our front yard. Only thing is we wished we had ordered a little bit taller pole.
Needed my flag for a parade and they got it to me in plenty of time, even though I ordered less than a week before. Thanks for your speedy service. Parade was excellent with the Ohio State flag out in front.
I ordered small flags for my grandchildren. The quality of the flags was very good; The delivery time was satisfactory and the price was fair. I would use this company again
The last flag like this we purchased lasted 2 full years flying 24/7/365. As always shipping was fast with a great price. Great product.
On time, fast service! Could not have been happier with the products I received. Fast caring service.
My order was placed and delivered in a very timely manner and I am pleased with the product. Our son is a veteran and we try to buy only USA made products. This flag is strong and beautiful. Thank you.
The embroidered US flag is truly beautiful! The craftsmanship is astounding. The processing and shipping took entirely too long, but it was definitely worth the wait.
I placed a large order on 5/4/18. It is today the 29th and I have not received anything. I have submitted three call requests, sent messages on Facebook, and am considering having my credit card company contest the order. Stay away!
It took awhile for the flag to come, but was worth the wait. The flag is beautifully made! I cant wait to display it.
To date, I only received one of the two flags I ordered...
Will I receive the Sicily flag on the order?
Hi
I'm disappointed with the lack of consistent quality with this order. I had A lot of flags that we're crinkled in the packaging, poorly stapled to the wood and came apart.
Do you stand behind your product?
Thanks,
Adam
Quick shipping! Great product! Flag is well made and great looking. Pole looks good and will look outstanding in my yard!
Fast delivery and great products. Everything I need to decorate for the holidays and the on line was very easy to navigate.
Had a wind storm that blew our flag pole over and snapped the original sleeve. Purchased this one and it looks much more solid than my original. So far, so good. Definitely pleased with purchase.
GREAT Value for the Price, It is just what I needed an I could not find it in any stores. I will be ordering more products from your company
Took a long time to get our USA order, but, glad we got it. We can now put up our Trump 2020 flag. Love it.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

