United States Flag Store

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United States Flag Store

4.8

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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
601
value
362
shipping
361
returns
16
quality
3,124
This company responds to reviews on average within 2 days

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Washington
2 reviews
1 helpful vote
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Flags were NOT as advertised. Sharp, clear stars in advertising... blurry out of propitiation stars on delivered flags! No way to return..."Easy Return" on web site does NOT work! Avoid this business!

Date of experience: June 13, 2018
Florida
1 review
0 helpful votes
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Trustworthy!
June 12, 2018

I love their flags. Just received two more. We live near the Gulf and there is always either a breeze or outright wind so the life of a flag here isn't what you'd think. The colors are wonderful! Even with the vibrant sun that fades everything in SW Florida, these flags never fade.

Date of experience: June 12, 2018
New York
1 review
0 helpful votes
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Great Product
June 10, 2018

Received our new flag pole and looks fantastic in our front yard. Only thing is we wished we had ordered a little bit taller pole.

Date of experience: June 10, 2018
Ohio
1 review
0 helpful votes
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Needed my flag for a parade and they got it to me in plenty of time, even though I ordered less than a week before. Thanks for your speedy service. Parade was excellent with the Ohio State flag out in front.

Date of experience: June 5, 2018
Minnesota
1 review
0 helpful votes
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I ordered small flags for my grandchildren. The quality of the flags was very good; The delivery time was satisfactory and the price was fair. I would use this company again

Date of experience: June 5, 2018
Michigan
1 review
0 helpful votes
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The last flag like this we purchased lasted 2 full years flying 24/7/365. As always shipping was fast with a great price. Great product.

Date of experience: June 5, 2018
Idaho
2 reviews
0 helpful votes
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Was hoping for a heavier flag so it would not rip to shreds like the last one I had. A canvas flag would be less likely to rip from heavy winds.

Date of experience: May 31, 2018
Indiana
1 review
0 helpful votes
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Great Service
May 31, 2018

On time, fast service! Could not have been happier with the products I received. Fast caring service.

Date of experience: May 31, 2018
Georgia
1 review
0 helpful votes
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My order was placed and delivered in a very timely manner and I am pleased with the product. Our son is a veteran and we try to buy only USA made products. This flag is strong and beautiful. Thank you.

Date of experience: May 30, 2018
Texas
1 review
0 helpful votes
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Excellent Quality
May 29, 2018

The embroidered US flag is truly beautiful! The craftsmanship is astounding. The processing and shipping took entirely too long, but it was definitely worth the wait.

Date of experience: May 29, 2018
Colorado
1 review
0 helpful votes
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No Contact
May 29, 2018

I placed a large order on 5/4/18. It is today the 29th and I have not received anything. I have submitted three call requests, sent messages on Facebook, and am considering having my credit card company contest the order. Stay away!

Date of experience: May 29, 2018
Pennsylvania
1 review
0 helpful votes
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It took awhile for the flag to come, but was worth the wait. The flag is beautifully made! I cant wait to display it.

Date of experience: May 26, 2018
Pennsylvania
1 review
0 helpful votes
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To date, I only received one of the two flags I ordered...
Will I receive the Sicily flag on the order?

Date of experience: May 25, 2018
Illinois
1 review
0 helpful votes
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Hi
I'm disappointed with the lack of consistent quality with this order. I had A lot of flags that we're crinkled in the packaging, poorly stapled to the wood and came apart.
Do you stand behind your product?
Thanks,
Adam

Date of experience: May 24, 2018
Texas
1 review
0 helpful votes
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Great service
May 23, 2018

Quick shipping! Great product! Flag is well made and great looking. Pole looks good and will look outstanding in my yard!

Date of experience: May 23, 2018
New York
1 review
0 helpful votes
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Small Union Jack Flag. I was very impressed & will definitely order again soon. Thank u so much. Your packing was also great. I wish I would have known about u sooner.

Date of experience: May 23, 2018
New Hampshire
1 review
0 helpful votes
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Great selections
May 16, 2018

Fast delivery and great products. Everything I need to decorate for the holidays and the on line was very easy to navigate.

Date of experience: May 16, 2018
Kentucky
1 review
0 helpful votes
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Looks Solid
May 16, 2018

Had a wind storm that blew our flag pole over and snapped the original sleeve. Purchased this one and it looks much more solid than my original. So far, so good. Definitely pleased with purchase.

Date of experience: May 16, 2018
Florida
1 review
0 helpful votes
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GREAT Value for the Price, It is just what I needed an I could not find it in any stores. I will be ordering more products from your company

Date of experience: May 15, 2018
Florida
1 review
0 helpful votes
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Took a long time to get our USA order, but, glad we got it. We can now put up our Trump 2020 flag. Love it.

Date of experience: May 15, 2018

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
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