Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Purchased Flag Pole and Various Flags throughout the years and been more than satisfied with it and them all.
I intentionally went with the Made In USA flags and the quality is amazing. The confederate flag is as beautiful as can be.
Ordered products based on customers comments. Great flags and pins. Shipped in a timely manner. Will use again.
If the reviews are true I should enjoy these products.
Prompt, quality items Once again, our overall experience with United States Flag Store has been outstanding!
Easy to order. Prices are very good. Flags appear to be well. Super Tough flags have label indicating Made in USA. We'll see how long they last 30' up on the coast of the Atlantic.
Actually was going to order from Collins, slightly less $ with promo but they don't take PayPal.
This time I got the flag quicker that I expected, the quality is marvelous and I am most likely going to get another of the same flag so I will have a back up if and when something happens to this one.
This is the second time I ordered this particular flag and paid through pay pal, the first one never was sent, I don't know why I usually don't have problems paying through Pay Pal.
Always great prices, quality merchandise and excellent service.
Always great prices, quality merchandise and excellent service.
Quick and clear pricing and shipping instructions and Prompt delivery.
Quick and clear pricing and shipping instructions.
Nice Site. I had no issues with changing my shopping cart after I started the checkout process!
Nice Site. I had no issues with changing my shopping cart after I started the checkout process!
Finish product does not look like cherry wood. I order a cherry one for my mom.
Loved it, quick and easy to use, found what I was looking for in no time. BUT, the delivery process sucked. Package arrived and looked like it was re-wrapped and items were missing. When calling customer support, they have to send out parts, which will take a week... grr
Love it, quick and easy to use, found what I was looking for in no time. #RLS8GUY Approved.
Fast delivery, great flag diversity. Everything is packaged well.
Easy site access, I had no problem looking for what I wanted.
Easy site access, I had no problem looking for what I wanted.
Easy to use and order.The flag I bought was a gift to the VFW Ladies Aux. President. Her old one was severely tattered. So I bought her this quality flag. It was up and flying the next day.
The price was what I need. Easy to go through the ordering the products.
The price was what I need. Easy to go through the ordering the products.
Simple and easy to get the flags we want. Great selection too.
Simple and easy to get the flags we want. Great selection too.
Very easy to order will definitely reorder when I need new flags
Most satisfactory. If I should need any more flags I will be back. I will also refer my friends.
Checkout is OK but could be streamlined. Well made Marker at a fair price. Package was OK and no damage but markers just barely fit in the box. Suggest a different packing solution.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

