United States Flag Store

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United States Flag Store

4.8

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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
601
value
362
shipping
361
returns
16
quality
3,124
This company responds to reviews on average within 2 days

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48,584 reviews

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Colorado
2 reviews
0 helpful votes
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Positive experience. My first time on your website and found it to be user friendly and easy.

Date of experience: February 24, 2020
Florida
2 reviews
0 helpful votes
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Delivery & Quality
March 3, 2020

Although Amazon has spoiled me with next day delivery the United States Flag Store made the quality and price worth the couple day wait. Thank you

Date of experience: February 21, 2020
North Carolina
2 reviews
0 helpful votes
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Order review
March 3, 2020

Ordering process was easy and smooth. Shipping process was a bit slow, because of backordered, so it's understandable. Overall experience was good.

Date of experience: February 21, 2020
Georgia
1 review
0 helpful votes
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It's my fault for not looking closer at your site, to see where they're made! How can you, in good conscience, put AMERICAN FLAGS, that are made in CHINA?! No other country should be allowed to make AMERICAN FLAGS! That is a sacrilege, and a "slap in the face" and a grave disrespect for all AMERICANS!

Date of experience: February 17, 2020

Great, you have exactly what I want
February 10, 2020
Previous review

Great, you have exactly what I want

Date of experience: February 7, 2020
Colorado
1 review
0 helpful votes
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Finally
January 31, 2020
Updated review

This is the third time that I have tried to order these flags. Hopefully I don't get a message from you saying that they once again are out of stock and then later have the order cancelled. They Finally arrived. The 3rd time is a charm

Date of experience: January 27, 2020

This is the third time that I have tried to order these...
December 12, 2019
Previous review

This is the third time that I have tried to order these flags. Hopefully I don't get a message from you saying that they once again are out of stock and then later have the order cancelled.

Date of experience: December 9, 2019
North Carolina
1 review
0 helpful votes
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Great Value!
January 26, 2020
Updated review

Loved the flags, the bases, the poles, the cross & the eagle! Really brightened up the front of our sanctuary!

Date of experience: January 22, 2020

So far, so good
January 2, 2020
Previous review

So far, so good... hoping we'll be happy with the quality once the products are received.

Date of experience: December 30, 2019
Louisiana
1 review
0 helpful votes
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DID not care what it looked like
January 23, 2020
Updated review

I made a mistake by buying from a company that charged for shipping/returning ITEMS.
Will not make that mistake again
Phil LaliberteGood.

Date of experience: January 20, 2020

Nice and fast
January 13, 2020
Previous review

Nice and fast.

Date of experience: January 9, 2020
Wisconsin
1 review
0 helpful votes
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Excellent Product, Very Fair Pricing
December 21, 2019
Updated review

US Flag has excellent quality made in America US flags. Our Knights of Columbus Council donates American flags to local area schools and churches when we see a tattered old flag. We are very pleased with the overall quality and durability. Most users are able to get over two seasons of use before the flag needs replacement.

Date of experience: December 18, 2019

US Falg has good quality US flags
December 11, 2019
Previous review

US Falg has good quality US flags. Our Knights of Columbus Council donates these flags to schools and churches when we see a tattered old flag. We are very happy with the quality.

Date of experience: December 8, 2019
Arkansas
1 review
0 helpful votes
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Happy Gilmore:-)
December 18, 2019
Updated review

1st time customer, so far so good. Looking forward to receiving the American Flag.

Date of experience: December 14, 2019

1st time customer, so far so good
December 8, 2019
Previous review

1st time customer, so far so good. Looking forward to receiving the American Flag.

Date of experience: December 4, 2019
Florida
1 review
0 helpful votes
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The promotion for Free Shipping is confusing. After I placed in the Code for Free Shipping was I required to hit the Apply key?

Date of experience: December 12, 2019

The promotion for Free Shipping is confusing
December 6, 2019
Previous review

The promotion for Free Shipping is confusing. After I placed in the Code for Free Shipping was I required to hit the Apply key?

Date of experience: December 2, 2019
Michigan
1 review
0 helpful votes
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First Timer
December 14, 2019
Updated review

My shopping experience was as smooth as could be expected.

Date of experience: December 11, 2019

Shopping experience was smooth as could be expected
December 3, 2019
Previous review

Shopping experience was smooth as could be expected.

Date of experience: November 29, 2019
Pennsylvania
1 review
0 helpful votes
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Great products great service
December 12, 2019
Updated review

I have been dealing with this company for over 20 years- I'm nothing but satisfied

Date of experience: December 9, 2019

Great products
December 1, 2019
Previous review

Great products

Date of experience: November 28, 2019
New Jersey
1 review
0 helpful votes
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First time trying Super Tough
December 11, 2019
Updated review

My shopping experience so far has been easy. Trying Super Tough for the first time. The last flag I purchased was a Valley Forge. I put it up on Memorial Day this year. Very disappointed as I already have to replace it. Faded out and it was a top of the line outdoor flag.
Hopefully this one will hold up. Next will be a new pole.

Date of experience: December 8, 2019

My shopping experience so far has been easy
December 1, 2019
Previous review

My shopping experience so far has been easy. Trying Super Tough for the first time. The last flag I purchased was a Valley Forge. I put it up on Memorial Day this year. Very disappointed as I already have to replace it. Faded out and it was a top of the line outdoor flag.
Hopefully this one will hold up. Next will be a new pole.

Date of experience: November 28, 2019
Florida
1 review
0 helpful votes
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Sturdy Flag Pole
December 8, 2019
Updated review

Easy to find appropriate flag pole for a full size flag. Well made in America.

Date of experience: December 5, 2019

Sturdy Flag Pole
November 25, 2019
Previous review

Easy to find appropriate flag pole for a full size flag. Well made in America.

Date of experience: November 22, 2019
Florida
1 review
0 helpful votes
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US Flags Ordered
November 27, 2019
Updated review

You should have an option saying "continue shopping" after you have chosen one item and want to still shop. I have ordered several nylon United States Flags from this company. The flags are very well made and the stitching is very well done. The flags hold up beautifully.

Date of experience: November 23, 2019

You should have an option saying "continue shopping"...
November 17, 2019
Previous review

You should have an option saying "continue shopping" after you have chosen one item and want to still shop.

Date of experience: November 13, 2019
Texas
2 reviews
0 helpful votes
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Werner's review
November 22, 2019
Updated review

Tried to put in 10% off coupon that I received via e-mail. Would not take it.
The plastic part on the flag pole that holds the flag wears out very soon. Did not last 2 months.

Date of experience: November 19, 2019

Tryed to put in 10% off coupon that I received via...
November 12, 2019
Previous review

Tryed to put in 10% off coupon that I received via e-mail. Would not take it.

Date of experience: November 9, 2019
Ohio
2 reviews
0 helpful votes
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Great experience as always
November 21, 2019
Updated review

Always easy and great service when dealing with US Flag Store. Won't buy from anyone else.

Date of experience: November 18, 2019

Always easy
November 8, 2019
Previous review

Always easy.

Date of experience: November 5, 2019
Pennsylvania
2 reviews
0 helpful votes
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Wonderful experience
November 20, 2019
Updated review

Would have been great if we could have free shipping.
Yes, that's the only thing I was wondering about.

Date of experience: November 16, 2019

Would have been great if we could have free shipping
November 10, 2019
Previous review

Would have been great if we could have free shipping.

Date of experience: November 6, 2019
Florida
2 reviews
0 helpful votes
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One satisfied customer
November 16, 2019
Updated review

Easy no fuss ordering. Simple and not confusing ordering especially for Seniors like me who are not computer savvy.

Date of experience: November 13, 2019

Easy no fuss ordering
October 28, 2019
Previous review

Easy no fuss ordering.

Date of experience: October 25, 2019
Florida
1 review
0 helpful votes
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Beautiful flag
November 12, 2019
Updated review

I couldn't be any happier with this company! Beautiful flag. Very sturdy and long-lasting materials! Looks perfect on my flag pole!

Date of experience: November 8, 2019

I couldn't be any happier with this company!
November 1, 2019
Previous review

I couldn't be any happier with this company!

Date of experience: October 29, 2019

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
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