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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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I accidently ordered the wrong size but the larger flag still works. The product is very high quality, but I wish I knew that the material I chose for durability tends to be more see through against a bright sky. So not happy with my purchase but that's on me. I do highly recommend and will use them again.
Great
Experience with service and online prices. Quick and prompt service as well.
Easy to navigate site. Shipping was on time. The flag I purchased is high quality.
The flag holder I purchased held the Irish flag on my husband's grave.
The web site was easy to navigate and I received a high quality flag. The price was reasonable and was quickly delivered.
I ordered 100 Ukranian flags to give out to people. Very disappointed to see that every single one is encased in non recyclable plastic. Come on, Flag Store, you can do better.
My ordering experience was easy and accurate, and the delivery was very timely!
The shopping experience was great. The only negative is the plastic rings that hold the flag on the pole.
I bought a US Flag made in Chinese from your company. I wasn't made aware that it was not made in the USA. Why would your company support anything but US made flags?
It's much nicer than I anticipated. Nice heavy weight. I'm very impressed and pleased
I received my flags quickly and was happy with the quality! Great choice to order from y'all!
Prompt follow up to a lost order with excellent customer service! Thank you!
Ordering was a simple process. The order was received as promised.
I have used you in the past and plan to in the future. I get good customer service and quality products.
Excellent quality products, fast shipping and very easy to order from.
Order placed and items received and customer is satisfied with experience
Easy -to -use site with good options and prompt service. Offerings were what I was looking for in affordable price range.
No damages. Exactly what I ordered. Arrived on time. No problems at all.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

