United States Flag Store

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United States Flag Store

4.8

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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
601
value
362
shipping
361
returns
16
quality
3,124
This company responds to reviews on average within 2 days

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48,584 reviews

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GB
1 review
0 helpful votes
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Great, fast service
April 22, 2025

Pins were great quality. Order was well packed. Fast shipping

Date of experience: April 12, 2025
Pennsylvania
1 review
0 helpful votes
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Fast service. High quality flag
April 22, 2025

I accidently ordered the wrong size but the larger flag still works. The product is very high quality, but I wish I knew that the material I chose for durability tends to be more see through against a bright sky. So not happy with my purchase but that's on me. I do highly recommend and will use them again.

Date of experience: April 12, 2025
Georgia
1 review
0 helpful votes
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Great product at a great price
April 21, 2025
Updated review

Great
Experience with service and online prices. Quick and prompt service as well.

Date of experience: April 11, 2025

Great on sale
March 7, 2025
Previous review

Great on sale

Date of experience: February 25, 2025
Wyoming
1 review
0 helpful votes
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Quality
April 21, 2025

Easy to navigate site. Shipping was on time. The flag I purchased is high quality.

Date of experience: April 11, 2025
New York
1 review
0 helpful votes
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To purchase a study flag holder!
April 21, 2025

The flag holder I purchased held the Irish flag on my husband's grave.

Date of experience: April 11, 2025
Pennsylvania
1 review
0 helpful votes
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Very good quality
April 21, 2025

The web site was easy to navigate and I received a high quality flag. The price was reasonable and was quickly delivered.

Date of experience: April 11, 2025
Maine
1 review
1 helpful vote
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I ordered 100 Ukranian flags to give out to people. Very disappointed to see that every single one is encased in non recyclable plastic. Come on, Flag Store, you can do better.

Date of experience: April 11, 2025
Minnesota
1 review
0 helpful votes
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Ordering experience...
April 21, 2025

My ordering experience was easy and accurate, and the delivery was very timely!

Date of experience: April 11, 2025
Georgia
1 review
0 helpful votes
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Very satisfied
April 21, 2025

The shopping experience was great. The only negative is the plastic rings that hold the flag on the pole.

Date of experience: April 11, 2025
Illinois
1 review
2 helpful votes
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China Flags
April 21, 2025

I bought a US Flag made in Chinese from your company. I wasn't made aware that it was not made in the USA. Why would your company support anything but US made flags?

Date of experience: February 11, 2025
Virginia
1 review
0 helpful votes
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Quality flag!
April 21, 2025

It's much nicer than I anticipated. Nice heavy weight. I'm very impressed and pleased

Date of experience: April 11, 2025
Colorado
2 reviews
0 helpful votes
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Quick turnaround
April 21, 2025

I received my flags quickly and was happy with the quality! Great choice to order from y'all!

Date of experience: April 11, 2025
Pennsylvania
1 review
0 helpful votes
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Great customer service!
April 20, 2025

Prompt follow up to a lost order with excellent customer service! Thank you!

Date of experience: April 10, 2025
Massachusetts
1 review
0 helpful votes
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Ordering was a breeze.
April 20, 2025

Ordering was a simple process. The order was received as promised.

Date of experience: April 10, 2025
New Hampshire
1 review
0 helpful votes
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Extremely happy with your service
April 20, 2025

I have used you in the past and plan to in the future. I get good customer service and quality products.

Date of experience: April 10, 2025
Virginia
1 review
0 helpful votes
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Excellent company to deal with
April 20, 2025

Excellent quality products, fast shipping and very easy to order from.

Date of experience: April 10, 2025
New Jersey
1 review
0 helpful votes
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Good contact
April 20, 2025

Order placed and items received and customer is satisfied with experience

Date of experience: April 10, 2025
Kentucky
1 review
0 helpful votes
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Perfect
April 20, 2025

Beautiful, professional craftsmanship. Highly recommended!

Date of experience: April 10, 2025
Maine
1 review
0 helpful votes
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Easy and good
April 20, 2025

Easy -to -use site with good options and prompt service. Offerings were what I was looking for in affordable price range.

Date of experience: April 10, 2025
Colorado
1 review
0 helpful votes
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Very easy transaction
April 20, 2025
Updated review

No damages. Exactly what I ordered. Arrived on time. No problems at all.

Date of experience: February 24, 2025

Super easy to order!
March 6, 2025
Previous review

Super easy to order!

Date of experience: February 24, 2025

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
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