Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The United States flag Store has awesome flags great prices wide selection and great customer service receive my flags with with fast delivery and the price was not outrageous
It was very easy to order and shipping was fast. Item was very true to picture on website.
I ordered several different 4x6 stick flags. The selection was amazing, the quality was very good and shipping was prompt.
Thank you for carrying a large selection of flags in many sizes.
You had exactly what I wanted, the price was reasonable, and delivery was ultra-prompt. Thank you!
You had what I wanted and ordering went without a hitch. Thank you.
I order a new Valley Forge Koralex II 6ft x 10ft Spun Polyester American Flag every year or two. The website experience is quick and easy, and fulfillment is on time. I've never had a customer service issue.
Not only was it easy ordering, but I am trusted that The United States flag store is using a different product for their flags. It reminds me of the time when I was in the United States Army and our flags were totally different than the cheap invitation ones that are made out of cloth. The vibrant colors in the flag are outstanding And very dominant.
Excellent! It was so gratifying to be able to talk to a human being who cared and listened. Employing real people who answer the phone directly was so gratifying
Yes I received the American Second Amendment flag which I mounted to my car. Within 5 days somebody took it. I guess they thought it was as nice as I thought it was
No issues with ordering or receiving products we ordered. Thanks
I ordered an american flag with a wooden pole. The pole arrived in pieces and I was allowed to keep the flag and the entire purchase price was promptly refunded. Thank you.
Everything went smoothly in my purchase and receiving of the flags
United States Flag Store offers a wide variety of flags at a good price and ships quickly. I'm a repeat customers and have had nothing but a very good experience each time.
The store has a large selection of items and shipping is always very quick!
Everything is such good quality. Just wonderful! Will use them again and pass on the good quality of merchandise. Thank you.
Product a as described and fast shipping with great customer service!
Good. Flag good quality and came quickly. When I need new flags will order from you
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

