On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I've bought the 15'x25' flag several times and always impressed. Looks amazing and lasts! We also have a ton of wind! And flag does fly great in little wind too! Best of both worlds.
Great service, great product! Have been buying my flags here for half a decade and will continue to.
We have ordered thousands of flags from the United States Flag Store and always receive exceptional customer service. The Flag Store team is highly communicative and follows consistently exceeds expectations.
Fast shipping and items as described. Also had what I was looking for
Nice large selection of flags at good prices, you won't be disappointed!
Very easy to order, prompt shipping. Have specialty flags different sizes.
The website was easy to use. The selection of flags was very impressive.
No issues very pleased with the experience. Would recommend this company to anyone looking to purchase a new flag.
I don't want to write this, but the system is making me! And I have to use 50 characters!
Flags were exactly as described. Quick shipping. Will definitely order again!
Easy to order. Received in a timely fashion. Flag is well made
It was easy to order the flags and lapel pins online, and they were delivered in a timely manner.
First time ordering from US Flag Store and they were great! Flag is just as advertised and they delivered promptly. Would definitely use them again!
Easy to order; quick delivery, and great quality flags. Thanks!
Great place to do business with... very professional... great product...
Totally misleading. How can you call yourselves USA flag store!
Everything went great, would recommend ordering a flag from them.
Fast service, quality flag. Only wished I had ordered polyester because nylon too light weight in wind, gets twisted.
Ordered a Ukranian flag to fly in support of Ukraine after the onslaught of our so called president
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members