Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
These hooks work really good for holding the flag, this should come with flags they will last for a longer while.
Great place to purchase flags! I will definitely use them again!
I had a question about the best light for a pole I had purchased. The customer service rep answered several questions and was able to find a perfect fitting light even though I couldn't find my original purchase number or account number. She was patient, helpful, and knowledgeable.
Possibly the free delivery was forgotten since it was charged
So i ordered 2 of the same flags and received to flags made of different thickness of the nylon fabric. One is just like the ones I have previously ordered, and the other, not so much…. I even recycled the old flag box because neither of the two flags came in a box.
I was delighted to find the flags I was looking for for my husband's grave. But after receiving them and opening the package, I discovered the US Air Force flags were manufactured in China. The US flags, however were manufactured in the US.
Our flag order was delivered promptly. It was exactly as described. We will continue ordering from this company when we need to replace this one.
The flag is so nice and arrived very quickly! Well pleased!
I ordered a 3x5 flag and a 7 foot spinner pole. So far I'm very satisfied with both.
Very Satisfied on the product and the delivery time
The order was shipped promptly from the warehouse and arrived very well packed.
Very nice products, fast shipment and a really good attendance!
Thank you very much!
Service and quality were very good. I would order from them again
Great experience. I was looking for a place with great flags. I am happy with this store.
Excellent quality. Fast shipping. Completely satisfied with merchandise
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

