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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Flag is a little small and the case is bigger once. I had one with stars in the background I thought was from you guys but I don't think it was.
Website easy to navigate. Products of good quality
We have ordered flags from you now three times. Our climate tends to beat them up. They look great in our yard.
Just got the flag, high quality materials, looks great. I hope it will last longer than the other flags I've purchased. We'll see. So far, after 3 weeks, it's doing great in Windy Wichita, KS.
The flag came really quick. It seems to be a real good material. We haven't had much wind yet, but we will. It should hold up well.
Ordering was simple, delivery was quick and communication was on point.
Always efficient performance; nothing ever needed returning!
Everything went great. Very happy with flag quality. Thanks. Granny
Flag was received on schedule as promised and was of the quality expected
The website was easy to use and the flags we received are of great quality.
We ordered a flag for our school, we go through one or two each year. Here in Texas we have a lot of wind and it tears up our flags. This one seems to be very good quality so I'm curious as to how long it will last.
Very happy with my purchase.
Flag is good quality.
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As advertised prompt shipment and delivery. A good experience.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

