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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Very nice and concise website. Easy check out. I originally placed an order for a different 5' x 8' flag from your website but it stated the material was imported, so I cancelled that order and placed another one with for the flag that said it was American made. It just made more sense, if we're going to purchase an American flag that the flag be American made. Customer Serviced cancelled the order immediately and I was able to make the new purchase.
Very nice and concise website. Easy check out.
Arrived in good shape and on time the flag was reasonably priced and delivered in a reasonable time frame
Fast and courteous service for the order. Order delivered promptly with beautiful flags. Will use again!
No issues with ordering. Our flag came in a timely manner. I'm hopeful this flag will last through our hot, humid, rainy weather in Central Florida.
I ordered several different countries flags for our churches missions wall. They are all exactly what I was expecting. They colors look great and the prices fit our budget.
Very easy to order and quality flags. Was happy with my order
Very easy site to use. However, didn't allow for the free Samsung or discount.
Our old flag was starting to deteriorate, so a new one was needed. As soon as it arrived, we hung up the new one.
The stands I ordered for our set of Scottish and American flags were just what we needed. All the colors stood proud at our annual Burns Supper on January 21st. Thanks for the prompt delivery too. Steve Ewing, Scottish Society of Martha's Vineyard
We've purchased the Valley Forge Koralex II flag previously and it is a great flag. Bright color, very tough, weather and fade resistant. Our 5' x 8' flag flies continuously. The only negative is that the price has risen substantially since our last purchase.
Found just what I needed! Easy checkout! And the price was great!
Fast delivery flag looks great thank u that's it done
This item was exactly what I wanted. I am very pleased with the quality of the material and it's craftsmanship. So thankful
Flag was delivered as scheduled. However, I don't think the 10% was taken off.
Good selection of flag, however, I could not find a USMC flag, size, 18"x12". I can not speak about anything else until my order actually comes in.
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members