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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Good so far! Was pleased in the past. Really hope it arrives by estimated date.
Best price on the internet and that's the truth! Quick shipping!
Ordering was easy and took only a few minutes. The product arrived quickly and in perfect condition.
Simple and easy the coast was reasonable I received exactly what I ordered thanks
The flag arrived days before it was estimated to.
Two problems however, the flag's star above the Hammer and sickle was off-centered. And the entire flag is wrinkled, even an iron won't get it out.
So it's an ehh from me.
Easy to order and everything received satisfactory
I have ordered lots of flags from different vendors this one right here has been one of the best made flags.
Slow delivery. I kept getting confusing messages. I was told it had been shipped. Then I was told it had been delayed. That went back and forth. But I did finally receive it, and this was the first time I have ever had any problem with a purchase from The U S Flag Store.
Very satisfied with my current experience. Same as always!
Flag was a 3 x 5 but the flag I received was only 33 inches wide so it does not fit my flag pole, I added rings to make it fit.
Excellent quality and fast delivery, happy with experience.
Ordering was easy and convenient. They have a lot of different flags in both size and material.
Was happy to receive this good quality American flag to place on my flag pole in my front yard.
Very well done with thoughtfulness, Thank you for the order!
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

