United States Flag Store

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United States Flag Store

4.8

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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
601
value
362
shipping
361
returns
16
quality
3,124
This company responds to reviews on average within 2 days

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48,584 reviews

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California
1 review
0 helpful votes
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Awesome flag for office
March 8, 2023

Love how easy the process was, especially to modify the order.

Date of experience: February 5, 2023
Texas
1 review
0 helpful votes
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Good quality, as advertised.
March 7, 2023

Good so far! Was pleased in the past. Really hope it arrives by estimated date.

Date of experience: February 5, 2023
Washington
5 reviews
0 helpful votes
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Excellent Communication!
March 7, 2023

Best price on the internet and that's the truth! Quick shipping!

Date of experience: February 4, 2023
New York
2 reviews
0 helpful votes
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Great experience
March 7, 2023

Easy to navigate.
Arrived quickly
Excellent quality

Date of experience: February 4, 2023
Wyoming
1 review
0 helpful votes
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Very happy customer
March 6, 2023

Ordering was easy and took only a few minutes. The product arrived quickly and in perfect condition.

Date of experience: February 4, 2023
Georgia
1 review
0 helpful votes
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Great
March 6, 2023

Simple and easy the coast was reasonable I received exactly what I ordered thanks

Date of experience: February 4, 2023
Florida
1 review
0 helpful votes
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Flags
March 6, 2023

Quick and easy. Thank you. The flags are excellent.

Date of experience: February 4, 2023
Virginia
1 review
0 helpful votes
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Works, but not great
March 6, 2023

The flag arrived days before it was estimated to.
Two problems however, the flag's star above the Hammer and sickle was off-centered. And the entire flag is wrinkled, even an iron won't get it out.

So it's an ehh from me.

Date of experience: February 4, 2023
South Carolina
1 review
0 helpful votes
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Flag purchase
March 6, 2023

Easy to order and everything received satisfactory

Date of experience: February 3, 2023
California
1 review
0 helpful votes
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Good quality.
March 5, 2023

I have ordered lots of flags from different vendors this one right here has been one of the best made flags.

Date of experience: February 3, 2023
Florida
1 review
0 helpful votes
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Kept Being Delayed
March 5, 2023

Slow delivery. I kept getting confusing messages. I was told it had been shipped. Then I was told it had been delayed. That went back and forth. But I did finally receive it, and this was the first time I have ever had any problem with a purchase from The U S Flag Store.

Date of experience: February 3, 2023
District of Columbia
1 review
0 helpful votes
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Great Flag!
March 5, 2023

Very satisfied with my current experience. Same as always!

Date of experience: February 3, 2023
Pennsylvania
1 review
0 helpful votes
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Disappointed
March 5, 2023

Flag was a 3 x 5 but the flag I received was only 33 inches wide so it does not fit my flag pole, I added rings to make it fit.

Date of experience: February 3, 2023
Massachusetts
1 review
0 helpful votes
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Wonderful
March 5, 2023

Fast and easy the site was easy to navigate and helpful in deciding which flag to order

Date of experience: February 3, 2023
Mississippi
1 review
0 helpful votes
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Reliable delivery
March 5, 2023

Excellent quality and fast delivery, happy with experience.

Date of experience: February 3, 2023
Kentucky
1 review
0 helpful votes
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Great
March 5, 2023

Great, great, great, great, great, great, great, great.

Date of experience: February 3, 2023
Ohio
1 review
0 helpful votes
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Flag Review
March 5, 2023

Great experience ordering a flag. Very easy and very friendly website

Date of experience: February 2, 2023
New Jersey
1 review
0 helpful votes
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US 3x5 Flag
March 4, 2023

Ordering was easy and convenient. They have a lot of different flags in both size and material.

Date of experience: February 2, 2023
Minnesota
1 review
0 helpful votes
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Beautiful flag
March 4, 2023

Was happy to receive this good quality American flag to place on my flag pole in my front yard.

Date of experience: February 2, 2023
Texas
1 review
0 helpful votes
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Excellent
March 4, 2023

Very well done with thoughtfulness, Thank you for the order!

Date of experience: February 2, 2023

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
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