On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I received my order in a timely manner and it was of high quality and just what I ordered. Thanks I'll be doing business with you again.
Ordered a flag, and delivery was very timely. Good product also.
Easy site to navigate and order product. Item was exactly what I was looking for.
Previous experience with this product prompted me to order a replacement. The Navy flag and the U.S. flags that I ordered last year have been of high quality.
Great experience, friendly staff. United States Flag Store worked with me to upload our tax exempt info to order indoor flag sets.
It shipped fast and I am very happy with how it turned out!
Product looks very well built I not put up yet due to bad weather.
The customer service representative was very knowledgeable and courteous and answered all of my questions.
The flags we ordered came shipped neatly and they are in great shape! Very satisfied with the purchase from your website and we will be ordering again when we need more.
I was very pleased. The delivery was prompt and the product was in good
Condition.
Very good service and all flags well made, fairly priced and promptly delivered.
Well made flag.---------------------------------------------------------------------------------------------------------
Ordered a 2' x 3' American flag. It came very quickly & the flag is excellent quality, and made in USA. Just what I wanted.
OK I had no problems. I ordered it on line. It had a delay on the delivery but that was not a problem for me.
I had a bit of a problem with the website flipping back and forth to get two different kinds of flags ordered and it took longer than it should have.
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members