United States Flag Store

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United States Flag Store

4.8

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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
601
value
362
shipping
361
returns
16
quality
3,124
This company responds to reviews on average within 2 days

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48,584 reviews

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Kentucky
1 review
0 helpful votes
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12 x 18 FLGUGDN*******098
May 19, 2023

Bought 5 of the above item number and need 5 more but you are out of stock.

Date of experience: April 19, 2023
New York
1 review
0 helpful votes
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Never a problem -
May 19, 2023

And quality goods. I never have a problem with my orders from you. Thank you so much! JH in PA

Date of experience: April 19, 2023
Mississippi
1 review
0 helpful votes
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Excellent
May 19, 2023

Great packaging and product. Quick shipping. Easiest checkout

Date of experience: April 19, 2023
Ohio
1 review
0 helpful votes
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Happy with my purchase
May 19, 2023

Timely shipping. Brilliant color. Good quality. Looks like it will last a long time.

Date of experience: April 19, 2023
Vermont
1 review
0 helpful votes
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I looked.
I found.
I ordered.
You Delivered.
How cool is that, 5 - Star

Date of experience: April 19, 2023
Utah
1 review
0 helpful votes
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Good quality
May 18, 2023

Was happy to make a purchase for my father's flag who proudly served in the United States Navy. He passed Thanksgiving off 2022. I was hoping to purchase a Navy service medallion also but it has been out of stock for months.

Date of experience: April 18, 2023
Texas
1 review
0 helpful votes
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Shipping
May 18, 2023

Shipping took way too long. I'm not saying I won't order again but I'll look somewhere with less shipping time first.

Date of experience: April 18, 2023
Virginia
1 review
0 helpful votes
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Fine
May 18, 2023

Fine. Fine. Fine. Fine. Fine. Fine. Fine. Fine. Fine

Date of experience: April 18, 2023
California
1 review
0 helpful votes
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So glad I saved your email from my last order. So proud to order flags from a company who manufactures American flags IN America! Your site is easy to traverse and your flags are very reasonably priced.

Date of experience: April 17, 2023
California
1 review
0 helpful votes
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Great Racing flags
May 18, 2023

The shipping was really fast and the quality of the flags was amazing! They were the right size, not too big but just enough so you could hold them.

Date of experience: April 17, 2023
New Hampshire
1 review
0 helpful votes
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Flag
May 17, 2023

Very very very very very very very very
Very very very very very very good

Date of experience: April 17, 2023
Maryland
1 review
0 helpful votes
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Place to buy a flag
May 17, 2023

Very good quality flag with rapid delivery experience

Date of experience: April 17, 2023
Alabama
1 review
0 helpful votes
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Great US flag
May 17, 2023

Straightforward and easy. The product descriptions were detailed and thorough, and the ordering process was pretty direct.

Date of experience: April 17, 2023
Ohio
1 review
0 helpful votes
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Order for a Flag
May 17, 2023

I placed an order for a flag. Then received emails saying I still had orders in the cart. Yet the flag arrived. No orders in the cart. I don't understand why it kept saying that.

Date of experience: April 17, 2023
Kansas
1 review
0 helpful votes
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Great flag
May 17, 2023

I haven't had a chance to fly it but a couple of times because it's been so awful windy here. I love the material because it's heavy and not just one of those silky flags. It may be just a little bit too heavy because if it's not windy enough, it just hangs down but if it's too windy, then it shakes the pole so much. I think it's going to last a lot longer than the other ones I've had though. The stitching looks really good. Can't wait for some calmer days to start flying it.

Date of experience: April 17, 2023
Florida
1 review
0 helpful votes
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Well made, American made
May 17, 2023

The selection process was very easy. Great products. USA made!

Date of experience: April 17, 2023
West Virginia
1 review
0 helpful votes
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Freedom on the mountain!
May 16, 2023

As an Air Force Veteran, I respect and appreciate our colors. This flag is high quality, and it waves in the wind off my front porch in the mountains of West Virginia.

Date of experience: April 16, 2023
New York
1 review
0 helpful votes
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Army Flag
May 16, 2023

Staff was very friendly and helpful with filling my order.

Date of experience: April 16, 2023
Colorado
1 review
0 helpful votes
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Painless
May 16, 2023

Easy-to-use buying process and efficient delivery without delay

Date of experience: April 16, 2023
South Carolina
1 review
0 helpful votes
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Navy
May 16, 2023

Product is good and available tracking my order was awful

Date of experience: April 16, 2023

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
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