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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Bought 5 of the above item number and need 5 more but you are out of stock.
And quality goods. I never have a problem with my orders from you. Thank you so much! JH in PA
Timely shipping. Brilliant color. Good quality. Looks like it will last a long time.
Was happy to make a purchase for my father's flag who proudly served in the United States Navy. He passed Thanksgiving off 2022. I was hoping to purchase a Navy service medallion also but it has been out of stock for months.
So glad I saved your email from my last order. So proud to order flags from a company who manufactures American flags IN America! Your site is easy to traverse and your flags are very reasonably priced.
The shipping was really fast and the quality of the flags was amazing! They were the right size, not too big but just enough so you could hold them.
Very very very very very very very very
Very very very very very very good
Very good quality flag with rapid delivery experience
Straightforward and easy. The product descriptions were detailed and thorough, and the ordering process was pretty direct.
I placed an order for a flag. Then received emails saying I still had orders in the cart. Yet the flag arrived. No orders in the cart. I don't understand why it kept saying that.
I haven't had a chance to fly it but a couple of times because it's been so awful windy here. I love the material because it's heavy and not just one of those silky flags. It may be just a little bit too heavy because if it's not windy enough, it just hangs down but if it's too windy, then it shakes the pole so much. I think it's going to last a lot longer than the other ones I've had though. The stitching looks really good. Can't wait for some calmer days to start flying it.
As an Air Force Veteran, I respect and appreciate our colors. This flag is high quality, and it waves in the wind off my front porch in the mountains of West Virginia.
Staff was very friendly and helpful with filling my order.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

