Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
High quality U.S. flag, heavyweight material and stitching. Should hold up we'll to the constant wind in my area.
This flag purchase is what we need. The flag that came with our flagpole shredded in the wind. Now we know we have one that will look good for a long time. Thanks.
Great flag pole with a beautiful color. I just wish they would offer different sizes of the table top pole.
I appreciate the quick response to my order.
When I need another flag or other product, You will get my business! THNK YOU!
Received the delivery much faster than expected. Had missed having the flag flying in front of my home. Thank you.
Received very quickly. Great quality and looks beautiful out front our business.
Thank you!
I have been trying different flags from different companies to see which ones hold up best in our windy country. So far the first flag I got from you lasted 154 days (and was probably up a week or two to long). We winter in AZ and have just returned to Wyo and so as soon as my wife gets the corners sewn on the flag we will put it up. I have a light on it so it stays up 24/7. If you want, I could keep you posted on how long it lasts. OBTW (oh-by-the-way), I refuse to by an American flag made in China.
Overall I was very pleased with the whole the whole process
I really thought it would be a better quality material and stitching. I could have gotten this at Walmart for half price!
Everything great delivery, quality etc. Very easy to submit order
My experience with this Flag was wonderful came in neat size box was handled with care, i was surfing the web looking for a Decent size flag and this site popped up read most reviews and said this is the site.very satisfied with my flag highly recommend
The Flag I bought had great quality. The color detail was amazing also.
In the dark, the flag looks nice: very bold colors. In bright light, it is semi transparent and not as impressive. A little tighter weave would help.
Was a very easy order and very professional.Ordered and received my order Very pleasurable to work with.
Out of 3 flag stoppers,only 1 was good.the other 2 we're split & didn't work.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

