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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Good quality and efficient delivery on time. Notification of shipment date was very helpful. 😀
Needed a small part, called and was mailed to me asap. Very good customer service.
I fly the flag in remembrance of my Uncle in WWI, my Dad and two cousins in WWII, two husbands in the Korean War, one grandson in Desert Storm, and a great grandson just enlisted in the Navy. My prayers for peace continue.
Easy to find the flag I wanted and easy to pay.
Was shipped quickly and as exactly as described. I would order again.
Our go-to site for cemetery flags used every Memorial Day. They last year after year.
The new flag is flying proudly over a neighborhood veterans memorial overlooking the Chesapeake Bay. The size we ordered this time is a better fit for our pole.
I am pleased to order again from this company. Quick delivery. High quality flags. Good prices
I received what I wanted at a reasonable price. It was easy to order.
Not much choice, but I got the product I wanted.
Ease of ordering. Good prices. Fast delivery. What more could you ask for?
Smooth and easy to find what I need!
The school principal was overjoyed when VFW Post 5658 presented her with 30 American classroom flags. The new elementary school recently opened their doors to a new school building.
You carry exactly what I'm looking for. And reasonably prices. Thank you for your service.
The experience of ordering our flag was flawless. Beautiful item and speedy shipping. Would highly recommend.
Speedy ordering and resetting Password
The delivery was good. I looked forward to free shipping on my last order but I guess that's changing.
The flags are made of great quality material i am 93 years old and where i live in fredonia ny 40 miles west of buffalo ny it gets prey windy but i love it out here very peacefull for me and my wife many coments how nice our yard looks and the flags are just beautiful on my 20 ft pole
Best 4x6 flag that I have purchased in the few years. Great quality material, going to purchase another flag for second pole.
Purchased this Flag for our son. Quality is better than flags we have purchased from other stores.
Ordered flag as advertised, looks nice and seems to be good material
I have ordered from United States Flag Store numerous times. Each time my order has arrived quickly and complete.
I've always found what I needed at a fair price. It's nice to be able to purchase US made goods so easily.
I ordered the flag kit and was surprised to receive it the next day.
Website is easy to navigate, and ordering has been easy.
The first Veterans medalion I received would not screw onto the mounting pole at all. My bother returned that one and received another one and it screwed together only partially because the threads do not match. But we thought enough for it to hold together in the flag mount.
Very dependable and reliable very good quality the flag came at a decent amount of time
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

