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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Fantastic! Your workmanship and final product exceeded our expectations as a VFW Honor Guard and the family that received it were so touched by the authenticity.
I ordered Greenland flags to show solidarity with the people of Greenland. My order was shipped quickly and the product was as shown.
I had a very good experience with the seller. The flag is very well made. I will purchase again. I have ordered these flags before from other dealers, but I will now use this dealer for any future purchases.
When ever you call, they are so helpful. They want to make sure you are pleased with your order and are getting the right flag for your application. I would not buy from anyone else.
Good experience to date; but have only had the flag hanging for a short time.
Easy to order. A fair price for quality flag made in America!
Just like it was described, it is so beautiful, going to hang with my don"t tread on me flag cant wait to get them up
Received my Ukraine flags order in good shape, and in timely fashion, thank you!
Very pleasant experience! Only negative about your business is this survey is too time consuming.
I received the order very quickly after I placed the order. The location for the knit flag is very windy. Will let you know if it holds up better. This is a second order since the first 2 flags held up very well.
The flag was exactly what I wanted. I looked at other flags but was not pleased with them. I honorably served in the Navy for 10 years in 1955 - 1965 and have proudly flown my flag since 1965 when my enlistment ended.
Glad you have a US Navy flag that a disabled veteran like me can proudly fly with my US flag.
Responded quickly to questions and delivery time was amazingly fast.
Arrived in a timely manner Just what I ordered. Good quality for the price.
It was easy to find the items that I wanted and to pay for them. They arrived quickly and I am very happy with them!
Very Good working with Flag Store. Would recommend to others for their flag needs.
The United States Flag Store makes it easy to order flags and the company follows thru with its promise for quick service.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

