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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Great products, good quality good service on time delivery
Everything went well from ordering to product arrival. Packing was impressive as well as the box it came in.
Got them and found they were not made in the USA. They do last. Have bought these before and they last quite a while. Please offer some made here in the USA. Will keep checking and won't order any more till they are made here.
I sent you an email in regards to my mistake in the quantity of 5x8 and 3x5 flags, I feel that not being able to choose the quantity until going to the cart screen was confusing
Great quality. No problems with ordering. Received in a timely fashion. Would recommend to to others.
The order took a long time be shipped and to get here and was difficult to track. The colors are not quite right for the flag. I am disappointed.
A lot of time went by between purchase and shipping, but the flag was finally received.
Purchased a new flag since our old one was looking a little worn so we replaced it with this one and it's great! Very happy with it
Just wish prices weren't so high. I do 40 cemeteries to honour our veterans and with the high prices I might have to back off from doing it.
Ordered on line, it was an easy procedure. Shipping took awhile, but when shipped arrived quickly.
Flag is made very nice.I will be ordering again and it was made in the USA!
You have what I need for our club. The delivery is fast.
Quality craftsmanship and a great selection. Can't beat that it's made in American by Americans.
I wear this proudly on my jacket.
Great product great price fast delivery last a long time
Good quality, long lasting and inexpensive. I appreciate the variety of choices.
I found the experience was fine, until I started getting nagged about rating my experience, now it is less than satisfactory.
Ordered 2 flags. They are of good quality and we're delivered promptly.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

