On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The company was helpful and easy to use. Products seem to be of quality work. Only time will tell if they last.
Placing the order was quick and easy. The Flags arrived in a couple of days and are currently flying high.
Excellent service. Our new flag is beautiful. Thank you for such great customer service and excellent quality flags
Yes I am very happy with my flags...They are very well made...I do still want to see how the double sided flags are...I use them on my husband's grave...I'm sure he is very happy with them also...They are the nicest flags I have ever seen...They have been making them so cheap looking lately but not yours...However I do think the shipping charge was high but I will pay it as long as the flags remain as nice as they are now...Thank you for making such a nice flag for all our Veterans...
Louise Dreibholz
Very easy to use the website and very affordable. All made in the good old USA
I'll let you know in 6 months in the weather. I will be leaving it on the grave
Very pleased with the fast delivery. Another order coming soon because the delivery was so fast. Keep it up guys!
Have no qualms. Let us see that there is no damage and all material of high quality for the gift to a church that supports Vets In Need in a huge way.
We had a flea market at our clubhouse with a % of our profits going to wounded warriors, a great cause. I made stands for the flags and had one on every table. Everyone loved them
Complete setup was in the Box ready to go I'm very easy to install..
Folks in our 55+ community really enjoy the size and colors...thank you as it gives me a chance to say the Pledge of Allegiance every morning when hanging it.
Great dont want a featured review this is why i dont like reviews
Super Tough US Stick Flag 8x12in, Black Stick, No Tip: These flags were stapled to the sticks, which would have been fine if they had been stapled correctly. We had to pound in every staple as every single one was barely in. Would have given this one star, but we ordered a lot of larger stick flags and larger non-stick flags and they were all good.
It was perfect made well. Will be ordering a police officer one for my Grandfathers
Flag arrived earlier than expected and in perfect condition
We were looking for a flag and flag pole made in the USA. Thank you!
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members