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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The grommet spacing on the new bunting is different than the spacing on my old flag, ths requiring me to purchase and install new grommets. The spacing of fhe grammets should be standardized. The circumference of the bunting is also different. 3 by 6 should be a stnadardized 3 by 6
All my items came in perfect condition and 2 days early
Not interested in giving a review. I do not do reviews.
I received an email that I needed to contact them I did confirmed their questions and the flag pole I ordered was out for delivery and received it 2 days earlier than expected great experience
The flag is better quality than any I have purchased from local stores. The flags were received two days before the estimated delivery date.
Flag seems to be high quality with a reasonable price.
Our friend, our guest arrived and found a comfortable place to spend its' days. It's on display and gets a lot of wonderful compliments.
Thank you for a beautiful product with sewn on stars! The quality of product and care of service are greatly appreciated!
Great product! Arrived in time for the 4th. They looked great on my front lawn.
Quick fulfillment. The flag looks very good. The pole seems okay. The clips that attach the flag to the pole are flimsy.
Thank you for your review Peter. We do sell replacement parts for the rings that came with your spinner pole. Our customer service team is available to assist you M-F 8-5EST at 877-732-2458.
I had a telescopic flagpole that would not stay up….frustrating….so ordered an original flagpole from your company….was shipped quickly…easy to assemble…very proud of it! I always fly our country's colors….
Well-priced item for being made in USA, which was not negotiable to me. Hoping the display case meets my expectations.
The order was easy to select and the flag choices were just what I was looking for.
Thank you for your continued business Frederick!
Very good- fast shipping- Product is as advertised. Customer service friendly
I appreciate that they are made in the USA! The flags arrived in plenty of time for Independence Day
I didn't receive the Texas flag. Please contact me at 832/641-6508
Thank you for your review Esther. Your order was delivered to you on both June 23rd and June 24th. We do not show any outstanding products. Please contact our customer service team for additional assistance 877-732-2458.
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your continued business Kristin!