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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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I selected my order, paid for it and it arrived quickly with no incidents. I am pleased with the product.
Very easy site to navigate! Fantastic quality! I'm proud to have this flag hanging in my window for my son!
The requested Air Force flag holder came in two days early and is a special symbol of service.
Very easy-to-use and the flag was exactly what I wanted family members said it was perfect
Great customer service and product was as described
Stripes don't line up………………………………………………………………………….,
I hang it on an illuminated pole 24/7, and it looks great!
Wrong cleats were sent to me but all good that is why pencils still have erasers. Needed bigger cleats than the ones that were sent to me.
The flag quality is wonderful and the delivery was made ahead of the scheduled time.
The purchase was great. Quick shipment. Beautiful flag.
This survey with describing the experience is what is bad.
Stars or ratings from 1 thru 10 would be quicker and easier.
Loved the product, ordering was easy and delivery was prompt.
I already knew what I wanted before ordering. I had to call the actual store because I had some concerable questions.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


Thank you for your continued business!