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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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I have ordered flags several times and have always been very satisfied.
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Readers; This writer flys the US Standard that was correct in 1815, alternation with the standard of 1865 in front of my house built in 1815 and re worked in 1865. This is historical correct. In addition, I fly below it one of the several Colonial Era standards. Since this writer is NOT a Pinko, my reasons are apparent, add to this the fact that this writer is also a Viet Nam veteran and an historian, to understand the reasons for the choices of these standards. This Firm makes some very good standards, good construction, good choice fabricks and good colour renderings. I routinely re sew the fly end of the standard, to make it more rip resistant in the wind. So a good standard ['flag' to the unaware reader] for the price.
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Flags perfect for the intended use. Thank you for the quick delivery.
As a repeat customer of United States Flag Store I have always been pleased with the quality of flags I have purchased. I will continue to purchase products from them.
Thank you for your continued business Jasper!
Baited me with a $10 "coupon" and then didn't let me apply it….on a $700 flagpole order. Stupid. Will go elsewhere for flags and other accessories.
Thank you for your review Jeffrey. Our customer service team will be in touch with you shortly regarding this issue. If you need any additional assistance in the meantime please contact customer service at 877-732-2458 or [email protected].
First flag I've ever purchased. It is replacing my 55-year-old flag I received when I opened a bank account at the age of 8. It was ready for retirement and will soon be cremated properly. Hope this new one lasts as long.
I ordered 6 "No Fray" flags. I haven't even had them a month and they are fraying. I thought it would be better buying flags made in the U.S,A, but they are no better. I am extremey dissapointed.
Easy to order and arrived quickly. Checked flag and it is in good condition.
Glad I found this since the last order from a different company had led me on for over a month. I was hoping to receive the item in time for the Veterans 1 YR anniversary, It has not happened yet. I hope this on comes through. Better late then never, Kinda sad bad experience. Thank you
Thank you for your review E.T. Our delivery schedule for our Best Rate Shipping is 3-5 business days and then transit is approx 3-10 business days. These dates are approximate. If you would like to check on your order or have questions please call our customer service at 877-732-2458.
Thank you for your continued business Andy!
Easy shopping and check out. No issues at all. Delivery time was great. I received it a day earlier than expected.
Thank you and your family for your continued business Melonie!
Flag was shipped promptly and is of good quality. Would purchase from them again.
Our flag was sent in a timely manner and was in nice condition when it came.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


Thank you for your patriotic statement and we are glad that you chose United-States_Flag.com for your flag needs Charles!