United States Flag Store

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United States Flag Store

4.8

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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
601
value
362
shipping
361
returns
16
quality
3,124
This company responds to reviews on average within 2 days

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48,584 reviews

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Texas
1 review
0 helpful votes
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Les Adams
July 20, 2023

Quality products, easy purchase with quick delivery. Awesome...Thank you

Date of experience: July 20, 2023
South Carolina
1 review
0 helpful votes
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Great looking flag
July 20, 2023

I have ordered flags several times and have always been very satisfied.

Date of experience: July 20, 2023
Minnesota
3 reviews
0 helpful votes
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.
July 20, 2023

...

Date of experience: July 20, 2023
Maine
4 reviews
0 helpful votes
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A fine company
July 20, 2023

Readers; This writer flys the US Standard that was correct in 1815, alternation with the standard of 1865 in front of my house built in 1815 and re worked in 1865. This is historical correct. In addition, I fly below it one of the several Colonial Era standards. Since this writer is NOT a Pinko, my reasons are apparent, add to this the fact that this writer is also a Viet Nam veteran and an historian, to understand the reasons for the choices of these standards. This Firm makes some very good standards, good construction, good choice fabricks and good colour renderings. I routinely re sew the fly end of the standard, to make it more rip resistant in the wind. So a good standard ['flag' to the unaware reader] for the price.

Date of experience: July 20, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your patriotic statement and we are glad that you chose United-States_Flag.com for your flag needs Charles!

New York
1 review
0 helpful votes
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They were beautiful
July 20, 2023

/k,j nm.df /lkag/l kj /h jhsr/krxh ag.;trm lrhl /l m l th/lth lk

Date of experience: July 20, 2023
New Jersey
1 review
0 helpful votes
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Flags for veterans grave
July 20, 2023

Flags perfect for the intended use. Thank you for the quick delivery.

Date of experience: July 19, 2023
Illinois
1 review
0 helpful votes
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Flags
July 20, 2023

Very satisfied with the flags and website was very helpful.

Date of experience: July 19, 2023
Illinois
1 review
0 helpful votes
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Great Flag!
August 18, 2023

As a repeat customer of United States Flag Store I have always been pleased with the quality of flags I have purchased. I will continue to purchase products from them.

Date of experience: July 19, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your continued business Jasper!

Nevada
1 review
1 helpful vote
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Baited me with a $10 "coupon" and then didn't let me apply it….on a $700 flagpole order. Stupid. Will go elsewhere for flags and other accessories.

Date of experience: July 19, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your review Jeffrey. Our customer service team will be in touch with you shortly regarding this issue. If you need any additional assistance in the meantime please contact customer service at 877-732-2458 or [email protected].

Washington
1 review
0 helpful votes
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First flag purchase
July 20, 2023

First flag I've ever purchased. It is replacing my 55-year-old flag I received when I opened a bank account at the age of 8. It was ready for retirement and will soon be cremated properly. Hope this new one lasts as long.

Date of experience: July 19, 2023
Florida
1 review
1 helpful vote
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USA Flag
August 18, 2023

This product is garbage and I sent picture of defective part and you are sending me a new product

Date of experience: July 19, 2023
Pennsylvania
1 review
0 helpful votes
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Don't believe everything you read.
August 18, 2023

I ordered 6 "No Fray" flags. I haven't even had them a month and they are fraying. I thought it would be better buying flags made in the U.S,A, but they are no better. I am extremey dissapointed.

Date of experience: July 19, 2023
New Jersey
1 review
0 helpful votes
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Happy with order.
July 18, 2023

Easy to order and arrived quickly. Checked flag and it is in good condition.

Date of experience: July 18, 2023
Vermont
3 reviews
0 helpful votes
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Better than expected
July 18, 2023

Glad I found this since the last order from a different company had led me on for over a month. I was hoping to receive the item in time for the Veterans 1 YR anniversary, It has not happened yet. I hope this on comes through. Better late then never, Kinda sad bad experience. Thank you

Date of experience: July 17, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your review E.T. Our delivery schedule for our Best Rate Shipping is 3-5 business days and then transit is approx 3-10 business days. These dates are approximate. If you would like to check on your order or have questions please call our customer service at 877-732-2458.

Connecticut
1 review
0 helpful votes
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Finial
July 18, 2023

Thanks for having what I needed. Excellent. Fits perfect. Great price.

Date of experience: July 17, 2023
New Mexico
1 review
0 helpful votes
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4 star
July 18, 2023
Updated review

Quick and easy placed order and received in timely manner.

Date of experience: July 17, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your continued business Andy!


Quick and easy
July 5, 2023
Previous review

Quick and easy

Date of experience: July 2, 2023
Louisiana
1 review
0 helpful votes
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POW Flag
July 18, 2023

Easy shopping and check out. No issues at all. Delivery time was great. I received it a day earlier than expected.

Date of experience: July 17, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you and your family for your continued business Melonie!

Illinois
2 reviews
0 helpful votes
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Good experience
July 18, 2023

Flag was shipped promptly and is of good quality. Would purchase from them again.

Date of experience: July 17, 2023
Kansas
1 review
0 helpful votes
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New flag
July 18, 2023

It came on time. The flag looks great on the flag pole. The price was good for the quality of the flag I would order from this company again.

Date of experience: July 17, 2023
Indiana
1 review
0 helpful votes
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Parish Administrator
July 17, 2023

Our flag was sent in a timely manner and was in nice condition when it came.

Date of experience: July 17, 2023

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
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