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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The flags were good quality and were received in a timely manner.
Our previous flag flew for 22 years whenever we visited for vacations. It was getting faded and finally split at the pole connection.
We bought some new flags for Memorial Day, but they were flimsey with skinny sticks... not good! That's why we ordered yours. They are perfect!
The flags I ordered were quality products, extremely reasonable, and the service was impeccable.
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Very easy to order and my flag arrived quickly! So happy to buy American made!
American Flag was fine, but I was dissapointed marine corps flag did not have wording two sided and same on both sides.
Easy to find what was needed. Fast shipping. Will use them again.
Very great service would recommend y'all to anyone. Thank you
I ordered this flag for Mark, who lives in my building and doesn't have internet.
Please remove my email address (*******@hotmail) from your database.
Thank you for your review. I have removed your email from this account.
Order filled promptly and accurately. Thank you very much.
Receptionist was very knowledgeable and the order was placed and received in a timely manor!
This was a replacement for a pole that was damaged/broken in a storm with high winds of 80+mph.
Fast shipping product came nicely packaged, but did not come with more than one plastic ring.
Thank you for your review Jen! I have sent you out a reship for a set of the EZ clips. You would have received an email stating that a new order for the reship was placed.
This was an excellent etransaction in all respects. I would do business with this entity again in the proverbial heartbeat.
Thank you for your continued business Michael!
Good products delivered quickly. Easy to find what I needed.
Thank you for your continued business Dwight!
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review and your service John! We currently do not offer a military discount but thank you for the recommendation.