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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Good price, good product and fast service for our Exchange Club holiday presentations.
Ordering the flags was made easy. The flags was received faster than expected.
It was smooth and quick. I had to replace my previous flag because the weather did a number on it.
Easy to order, great service, delivery time was incredible!
Product description was accurate and ordering process was easy. Shipping was timely.
Easy to order, good selection and a quick delivery time
Easy to order and shipped quickly. Flags are perfect for what was need.
What's to describe? I placed my order and received the product within a short period of time.
A beautiful flag, only problem I have is the lack of a constant supply of a breeze. To many trees blocking the wind. The flag we purchased is an excellent outdoor flag. Not your problem!
Terrific customer service and clear website that is easy to navigate. I had a question. The response was immediate and thorough. I made the purchase.
I do wish you had included information about each of these Colonial flags.
I was searching for replacement for Canadian and German flags for an existing stand. They had the size I needed and at a reasonable price. Ordering was easy and and delivery was quick. I'm excited to have found this company and they will be my go-to for all things flag!
Quick shipment - nice quality. For some reason it is hard to find Iowa flags. You had them in stock and shipped them right away! Thanks!
Excellent seller shipped quickly. Good price on the American flag with suction cup
The marker was just as I pictured. Made sturdy and looks great. It would make my Dad proud. I am waiting for the Korean add on which should be arriving on 8/22. A wonderful tribute for my wonder Dad.
The experience was very good. I found what I needed. The second order I did not get a confirmation so I was concerned but flags came in.
The 20 ft flag pole is exactly what I expected! It looks great in my yard and the US Flag that came with it is a very good quality. It also came a lot quicker than was expected. So this purchase was absolutely worth it.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

