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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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This is the first store I go to if I want a small flag to display indoors. I'm not fussy about very small details, like where the flag was produced. If I was buying a massive outdoor flag that would be subjected to wind and other elements I'd want a strong USA made one. Thankfully, the US Flag Store has those flags as well!
The only thing I wish I could find on here is the Original 1901 Maine Flag, with the Pine Tree and the North Star. But I understand that would introduce the process of finding a supplier as very few make that flag.
The flag was exactly what we were looking for. Thanks!
I am very disappointed because the two Flags was made in China
The products were just what I was looking for. It took a bit to find them, but then the purchase wad easy. Other sites were more expensive and had only large quantities.
Always delivered on time as promised. Quality top notch. Will recommend to all seeking like articles,
Good inventory and easy to navigate. Will be coming back to this store when I need my next flag!
I used the plates for our head table at our wedding and they turned out great! I Love them.
Picking out the flag and ordering it was fairly easy.
Receiving the flag, realizing it's maroon, and that it is made in China was unsatisfactory
Didn't like buying two flags and having them shipped at two different times. I thought that was pretty bad. (paid over $8.00 for shipping)
Thank you for your review. Some of our flags that are listed on the site ship out from our vendors. If you would like to check on the stock and location of the products please contact our customer service team at 877-732-2458.
I have been ordering my flags from here for years and they are very good quality.
Thank you for your continued business Daniel!
Ordered from site before, very good. Delivery was pretty quick.
Thank you for your continued business!
The order cam every quickly. We haven't hung it up in the new shop yet.
Easy to choose, decent shipping time, product made in the US.
My experience was very good. Thank you very much for your prompt service.
Nothing like a new flag flying on the pole. Everyone needs to have a flag flying at home.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


Thank you for your continued business Andy!