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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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I am a repeat customer, due to the usually excellent products and service. This most recent purchase was a bit confusing, as they didn't have the quantity I ordered after the order was confirmed, and didn't follow my instructions for resolving the issue. An issue I will keep in mind for my future orders.
Nice flag. It seems well built. Hopefully it should last a long time. Going to fly it on the top portion of our pier at the lake. Plenty of sun and wind so I need the best. I think I made a good choice.
I ordered this flag for my husband. It is excellent quality and beautiful. Unfortunately bigger than he expected. I should have checked the measurements.
We have purchased outdoor flags twice now from United States Flag Store and have been very happy with the quality of the products they sell. We live in a high wind area with cold winters and hot summers, and the flags have stood up well to the elements. Had a need for a customer service call this last order and not only were they helpful and responsive, but very kind and professional. Great company with a good staff!
Would definitely reckons others to purchase this item. It fit perfectly over the grave stone at the cemeteries. I need 3 and all stones were different. Adjusts easily and fast.
Prices are competitive, and the selection is superior to that of other stores. Returns are easy. Packaging and shipping are excellent.
I have flags that were flown by predators and reapers over Afghanistan in Iraq that I fly proudly, but my pole and the base had broken due to the high winds so your company replaced mine. I thought I was gonna get a discount, but I did not. Oh well.!
First the ordering process was simple and very user friendly.
I was told about the Flag Store from a very good veteran friend of mine that stated he would not order a flag from any other place. After receiving our new flag, I was impressed with the quality of the material, and the stitching. My friend said I would not be disappointed and he was right.
The first two I ordered did not arrive. The third one I bought did arrive and was a high quality product. I have no idea if the first two shipped or not, or were delivered elsewhere. This happens a lot. Pay for three finally get one.
Although there was no indication when I placed my order that two of the three were not available, and the flags arrived one at a time over a 5 week period... the quality of the flags is pretty good. They are flying and seem to be weathering well (we are in an area where high wind is fairly normal).
My flags came in a short time and they are so bright and beautiful! Excellent workmanship. The best part is they are made in the USA! Very happy with them. Thank you 😊
I have been purchasing flags for three years from United States flag store they are the best high-quality they hold up the best for use at the cemetery for sure, I will continue to purchase my place here always
I found exactly what I needed. My 85 yr old client wanted some small rebel flags to put on graves of confederate soldiers and we looked for over a year. Finally found them here. Greatly satisfied
Purchasing the flags is a lot like going thru other made in America flag stores. However not all other American flag stores carry 3'x2' flags. I appreciate the quality & variety of your website. I fly my flags on my vehicles so I need that specific size. Not to mention, the flags were shipped immediately which is a huge plus for me.
I have only ordered a couple of times and I am very pleased to say both experiences have been fantastic! Quality American made products at a very reasonable prices.
I ordered these flags before our veterans day parade and they were great.The sticks were nice and heavy easy to stick in the ground and not break
The delivery was prompt and it looks great. My husband was proud of his military service and I'm proud to display the flag given to me at his funeral in such a nice case.
I have bought My Flags from you for some time now and will continue because the are high qualty I appreciate your Flags. I proudly fly my Flag 24/7. In the honor of our soldiers.Especially my father and my father in law. Keep up the great work. Thank you Bob Wheeler
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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