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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Exactly what I expected! The pole with Old Glory flying is what I have been waiting for. Thank you!
Good so far but still need to install and check solar light purchased
As a senior with no tech skills I had trouble ordering and wasn't sure if my order was received.
The following day I got an email recipe for $73. I called the# on the receipt and was told the additional AMT was shipping. She said I had requested expedited. So for a $13 item I was charged $73. Who would do that. I was sure I had checked the cheapest (I don't need the hanger til Christmas). The hanger was en route, there was nothing she could do, end of story. Hard lesson learned
Enemy made flag I do not use China products I want a refund and will be more cautious as to who makes products in future you are not u s flag if you deal with china
Ordered 2, just to have an extra when the time comes to replace. Flag seems to be high quality, very heavy duty, colors are bold. Great price. Hopefully it will hold up to the harsh winter weather.
After looking on several sites, I choose this one because of the quality and the fact that it is America made!
The flag was correct and material used was appropriate.
However, the stick for the flag was very short!
It did not match the American flag. Both flags put at our son's grave.
I had to take a stick from a spare American flag and repurpose it.
Put Armenian flag on correct sized stick & eliminated your short stick
Ordered without difficulty. Recommend this company.
I requested this flag for several years that was made in USA, and
Finally you showed one and I bought it. Very simple " give the customer what they want
And they will buy it".
The flag was purchased and arrived in a short period of time!
The site was easily located; the products were easy to find; the transaction was simple.
Product is as described online. It is sewn nylon and has a reinforced header.
The package arrived sooner than expected and was just what I was looking for.
I expected to wait weeks and got it in a couple days.
The order was originally supposed to be delivered on Wednesday, August 30th, but didn't make it until Thursday, August 31st. However, the flags appear to be excellent quality. Our Cub Scout Pack uses them as part of a service project and fundraiser and places flags for subscribers on major flag holidays. The flags were flown from September 1 - September 11 and held up well. There was no indication of any damage from weather on any of the flags. I am very satisfied with the order.
The ordering process was easy; delivery was timely.
Our solar light on top of flagpole quit working. I thought they would be a lifetime with solar but we hadn't had this pole and light maybe 5 years
Thank you for your review Jack. It looks like you just purchased a new light a few days ago and have no history of purchasing another solar light from us.
This is the second time I have bought flags from here. Being made in the USA, was the first reason I bought the furst time, the second was not only beause it is made here, the quality is superior. Easy to order, pay and delivery was as promised.
Great quality...packaged beautifully and arrived unwrinkled!
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your continued business Richard!