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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Super easy to order, and no issues! Keep me updated on my shipment and when it was delivered
Great- really easy to find and appreciated the detailed dimensions. Last thing you want is it not to fit. Took me a damn year to be able to get through ordering it so thank god you guys thought of the details. The 6Ps as pops used to say. :)
This is the second time I have made this order! What's going on? Time is important
Wonderful experience! Quality is great! Fast shipping! Workmanship is 100%.
Great Experience! Received order in a timely manner and in great condition.
Everything went smoothly and that's a rare occurrence online most of the time.
Good I love my flag that I purchased in the fall of 2023
Thank you for your continued business Jane!
Fast delivery. Well packaged. Bright red stripes and deep blue background
Very nicely stitched, With heavy thread.
United States Flag Store is the only place I buy US flags from. The quality is outstanding and the service is exceptional. Thanks.
This cast aluminum bracket seems well made and it was the best price on the web for this item and construction that I could find.
Thank you for the assistance in figuring out the estimated delivery time.
I just recently replaced our original flag with this one, early indications are that this flag will last longer than the last few we have used.
Smooth and easy,very helpful young lady agent, she made great suggestions
Hopefully you Flag will hold up and fly on my 25 ft pole. I am looking forward to see both light and flag. Thank you
Rings are very cheap. Figured for the price of the pole it would be better quality.
Thank you for your review. We have additional clips available that will meet your needs. You can reach out customer service team at 877-732-2458
Picking the right flag is hard because of the many options available. Descriptions and pictures proved to be good information. The flags just purchased are replacement flags but the original order is still holding up well. We love the quality. Delivery was quick with good updates tracking the shipment.
Was overall a good experIence with this company, had minor issue in order they fixed it right away. Customer service was great.
Thank you for your continued business Ralph!
We have not received the item orderedI hope. You have sent the free flag. But have not received the flag container.
Thank you for your continued business Gary!
Good job, great poles and nice price. Quick delivery, and low price
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. The first order that you made we did not have the flags in stock and it was cancelled for this reason. We recently got the flags in stock. You placed your order on a Saturday and we are not open on weekends. Your flags have been shipped as of today so expect a tracking number tomorrow.