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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Condition of product was good.
Delivery was as expected.
Only been up for a couple of days.
Time will tell.
Happy, flag well received, well done, all in time
Thank you.
I was satisfied order was good and accurate and I like the items
Finding this site was pleased they had a good selection including other countries. Placed a varied order and it came in a timely manner. One small one for a work friend from his origin country and his smile alone was worth the order! Thank You United States Flag Store, job well done. Would recommend checking out this store!
Easy online ordering and delivered 3 days earlier than they said.
Easy to use and find things to be reasonably priced.
The site was easy to navigate, shipping was on time, the quality of the product was impeccable, and we are honored to have the opportunity to display our colors proudly within our training room!
Our organization, the Great Lakes Bay Regional Convention & Visitors Bureau, located in the counties of Bay, Midland, and Saginaw, Michigan, will be hosting the Ontario Hockey League's Memorial Cup at the end of May. We needed to have six flag poles for the podium. I ordered one set for the American flag to see the quality. We received a 10% discount on our next order, so I used it to order the remaining five sets. I had to call and speak with a representative regarding the application of the discount. She was very helpful. All items were received within a week of the placement of the order.
The flag was perfect for the church event. We needed small Israeli flags to give out for pictures for a missionary who will show them to his mission board. Thank you so much for having what we needed and prompt in delivery!
My comments are based on a lot of experience.
I fly flags off a standard wooden staff properly equipped with non furling hardware and mounted on standard 45 mount off side of house.
My 6ft x 1-1/4 flag pole arrived in a square BENT box. I'm surprised because I used to highly recommend United States Flag Store!
They have excellent flags 👍🏻👍🏻👍🏻
I would send the flag pole in a TUBE!
Everything came as described and when it was schedule to arrive!
Quick fulfillment of my order. My item (flagpole) was top quality and as advertised.
My flag is a source of pride in my home. This flag is beautiful, thank you.
Very good and easy to shop and check out, all the products are very good quality
This product should not be stuffed into a small envelope. Taking a lot to have it look good for the cost of this item.
Great quality. Super fast shipping. Beautiful product.
I was able to buy a gift for my friends very easily.
Exactly as described. Delivered very quickly. I will recommend this to all my family and friends.
It was very easy to shop online, and I respect the store
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

