United States Flag Store

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United States Flag Store

4.8

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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
601
value
362
shipping
361
returns
16
quality
3,124
This company responds to reviews on average within 2 days

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48,584 reviews

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Indiana
1 review
0 helpful votes
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Too soon. Time will tell.
January 31, 2024

Condition of product was good.
Delivery was as expected.
Only been up for a couple of days.
Time will tell.

Date of experience: January 24, 2024
New York
1 review
0 helpful votes
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Ukraine flag
January 31, 2024

Happy, flag well received, well done, all in time
Thank you.

Date of experience: January 24, 2024
Texas
1 review
0 helpful votes
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Pins
January 31, 2024

I was satisfied order was good and accurate and I like the items

Date of experience: January 24, 2024
Minnesota
1 review
0 helpful votes
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Finding this site was pleased they had a good selection including other countries. Placed a varied order and it came in a timely manner. One small one for a work friend from his origin country and his smile alone was worth the order! Thank You United States Flag Store, job well done. Would recommend checking out this store!

Date of experience: January 24, 2024
Oregon
2 reviews
0 helpful votes
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Look great.
January 31, 2024
Updated review

Easy online ordering and delivered 3 days earlier than they said.

Date of experience: January 24, 2024

Easy to use and find things to be reasonably priced
April 22, 2022
Previous review

Easy to use and find things to be reasonably priced.

Date of experience: March 23, 2022
Oklahoma
1 review
0 helpful votes
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First Onsite Training Room OKC, OK
January 31, 2024

The site was easy to navigate, shipping was on time, the quality of the product was impeccable, and we are honored to have the opportunity to display our colors proudly within our training room!

Date of experience: January 24, 2024
Michigan
1 review
0 helpful votes
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Flag pole, base, and finial order
January 31, 2024

Our organization, the Great Lakes Bay Regional Convention & Visitors Bureau, located in the counties of Bay, Midland, and Saginaw, Michigan, will be hosting the Ontario Hockey League's Memorial Cup at the end of May. We needed to have six flag poles for the podium. I ordered one set for the American flag to see the quality. We received a 10% discount on our next order, so I used it to order the remaining five sets. I had to call and speak with a representative regarding the application of the discount. She was very helpful. All items were received within a week of the placement of the order.

Date of experience: January 24, 2024
North Carolina
1 review
0 helpful votes
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Great job
January 30, 2024

The flag was perfect for the church event. We needed small Israeli flags to give out for pictures for a missionary who will show them to his mission board. Thank you so much for having what we needed and prompt in delivery!

Date of experience: January 23, 2024
Maryland
2 reviews
0 helpful votes
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Could be a lot better
January 30, 2024

My comments are based on a lot of experience.
I fly flags off a standard wooden staff properly equipped with non furling hardware and mounted on standard 45 mount off side of house.

Date of experience: January 23, 2024
Florida
1 review
0 helpful votes
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Poor packaging
January 30, 2024

My 6ft x 1-1/4 flag pole arrived in a square BENT box. I'm surprised because I used to highly recommend United States Flag Store!
They have excellent flags 👍🏻👍🏻👍🏻
I would send the flag pole in a TUBE!

Date of experience: January 23, 2024
Utah
1 review
0 helpful votes
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The flags were perfect!
January 30, 2024

Everything came as described and when it was schedule to arrive!

Date of experience: January 23, 2024
Pennsylvania
1 review
0 helpful votes
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Recent Order
January 30, 2024

Quick fulfillment of my order. My item (flagpole) was top quality and as advertised.

Date of experience: January 23, 2024
California
1 review
0 helpful votes
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Great product
January 30, 2024

My flag is a source of pride in my home. This flag is beautiful, thank you.

Date of experience: January 23, 2024
Illinois
1 review
0 helpful votes
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American Flag
January 23, 2024

Very good and easy to shop and check out, all the products are very good quality

Date of experience: January 23, 2024
Texas
2 reviews
0 helpful votes
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Packaging not ideal
January 23, 2024

This product should not be stuffed into a small envelope. Taking a lot to have it look good for the cost of this item.

Date of experience: January 22, 2024
Kentucky
1 review
0 helpful votes
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Great quality. Super fast shipping. Beautiful product.

Date of experience: January 22, 2024
New Mexico
1 review
0 helpful votes
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Great product
January 23, 2024

Great price, product and fast delivery. Item as described

Date of experience: January 22, 2024
North Carolina
1 review
0 helpful votes
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Good buying experience
January 23, 2024

I was able to buy a gift for my friends very easily.

Date of experience: January 22, 2024
Michigan
1 review
0 helpful votes
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Great Flag
January 23, 2024

Exactly as described. Delivered very quickly. I will recommend this to all my family and friends.

Date of experience: January 22, 2024
New York
1 review
0 helpful votes
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Great quality items!
January 23, 2024

It was very easy to shop online, and I respect the store

Date of experience: January 21, 2024

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
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