United States Flag Store

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of United States Flag Store

United States Flag Store

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate United States Flag Store?
grey stargrey stargrey stargrey stargrey star

United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
601
value
362
shipping
361
returns
16
quality
3,124
This company responds to reviews on average within 2 days

Instant Feedback

48,584 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Cyd W.
Unfollow Cyd W.
Share Review
Report Review

Always buy here
February 3, 2024
Updated review

Excellent pricing, material and always delivers on time.

Date of experience: January 27, 2024

I always only order from you for myself and customers
November 16, 2022
Previous review

I always only order from you for myself and customers

Date of experience: October 17, 2022
Louisiana
2 reviews
0 helpful votes
Follow ed X.
Unfollow ed X.
Share Review
Report Review

Slow go
February 3, 2024

Good flags, slow shipping ============================ don't have 50 words

Date of experience: January 27, 2024
Virginia
1 review
0 helpful votes
Follow Brooke C.
Unfollow Brooke C.
Share Review
Report Review

Mailbox cover
February 3, 2024

Absolutely loved everything, the process of buying online and the fast shipping!

Date of experience: January 27, 2024
Tennessee
1 review
0 helpful votes
Follow Richard G.
Unfollow Richard G.
Share Review
Report Review

GREAT FLAG
February 2, 2024

Every time I have to replace my flag, I go back to you because your quality is way above others.
Thanks for great workmanship.

Date of experience: January 26, 2024
New York
1 review
0 helpful votes
Follow John Q.
Unfollow John Q.
Share Review
Report Review

Received in timely response
February 2, 2024

Very good order was received in a short while and in good condition

Date of experience: January 26, 2024
Nebraska
2 reviews
0 helpful votes
Follow Robert V.
Unfollow Robert V.
Share Review
Report Review

Ordering was quick and easy. The descriptions were detailed enough that we could choose the flag set that we wanted.

Date of experience: January 26, 2024
Texas
1 review
0 helpful votes
Follow Richard G.
Unfollow Richard G.
Share Review
Report Review

Slow to ship
February 2, 2024

Took longer than I expected or thought it should for me to receive my flags. Other than that everything was fine.

Date of experience: January 26, 2024
New York
2 reviews
0 helpful votes
Follow Dave I.
Unfollow Dave I.
Share Review
Report Review

Nice product
February 2, 2024

Easy to order prompt delivery very good product lots of selections

Date of experience: January 26, 2024
Texas
1 review
0 helpful votes
Follow Arvol J.
Unfollow Arvol J.
Share Review
Report Review

US Flag
February 2, 2024

I have been US Flag Store for years now to replace my worn flags... Always best quality and Service...

Date of experience: January 26, 2024
Iowa
1 review
0 helpful votes
Follow Michelle A.
Unfollow Michelle A.
Share Review
Report Review

Satisfied
February 2, 2024

Ease of ordering and delivery timing were great. Thank

Date of experience: January 26, 2024
Texas
1 review
0 helpful votes
Follow CHARLOTTE Q.
Unfollow CHARLOTTE Q.
Share Review
Report Review

Already stated before. Fast service and packing materials of highest quality!

Date of experience: January 26, 2024
Texas
1 review
0 helpful votes
Follow ROCIO T.
Unfollow ROCIO T.
Share Review
Report Review

This is my second time getting a large order of international flags for my job. I love the great selection and the low prices for the flags.

Date of experience: January 25, 2024

I would buy again from this store.
October 2, 2023
Previous review

The flags have great prices and it was delivered as promised. It was exactly as described.

Loading...
Loading...
Date of experience: October 2, 2023
Wisconsin
1 review
0 helpful votes
Follow Stacy X.
Unfollow Stacy X.
Share Review
Report Review

Shipping confusion
February 1, 2024

We got what we ordered but I received an email that said my order had shipped when only part of the order had shipped. That needs to be clarified because I was going to have to call to see what was going on but then got notified that another delivery was made.

Date of experience: January 25, 2024
Wisconsin
1 review
0 helpful votes
Follow harry H.
Unfollow harry H.
Share Review
Report Review

American flag
February 1, 2024

It Was very easy to choose the American flag I wanted.the web site was easy to browse

Date of experience: January 25, 2024
Florida
1 review
0 helpful votes
Follow FDNY T.
Unfollow FDNY T.
Share Review
Report Review

.
February 1, 2024

...

Date of experience: January 25, 2024
Mississippi
1 review
0 helpful votes
Follow Amee K.
Unfollow Amee K.
Share Review
Report Review

Order arrived as expected
February 1, 2024

Easy website to use. Order arrived right away. These flags are well made and stand up to wind and weather so well. I have kept a US Flag Store peace flag flying on my house for years. I like to change out the flags every several months, not because they need it, but to insure that passersby notice them. It my way of wishing Peace for the World.

Date of experience: January 25, 2024
Virginia
1 review
0 helpful votes
Follow Charles N.
Unfollow Charles N.
Share Review
Report Review

Flag purchase
February 1, 2024

Great experience. Easy to order. Was able to track my order. Was here when it was supposed to be.

Date of experience: January 25, 2024
Florida
1 review
0 helpful votes
Follow Tanya E.
Unfollow Tanya E.
Share Review
Report Review

Great quality. Product as described
February 1, 2024

Easy ordering, fast shipping, great product, wonderful selection

Date of experience: January 25, 2024
Florida
1 review
0 helpful votes
Follow Kevin W.
Unfollow Kevin W.
Share Review
Report Review

Easy
February 1, 2024

Flag came fast and easy. They were of high quality fabric and high quality sewing. I will let you know how long they last.

Date of experience: January 25, 2024
Texas
1 review
0 helpful votes
Follow Mario V.
Unfollow Mario V.
Share Review
Report Review

Shipping is terrible
February 1, 2024

Took 1 month for me to receive the item. Order was lost and got stuck in "shipped".

Date of experience: January 25, 2024

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
See all photos