United States Flag Store

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United States Flag Store

4.8

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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
601
value
362
shipping
361
returns
16
quality
3,124
This company responds to reviews on average within 2 days

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48,584 reviews

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Wisconsin
1 review
0 helpful votes
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A Quality Made Flag
April 22, 2024

This flag sure takes a beating from Wisconsin high winds,winter weather,sun and storms. It the BEST flag i ever purchased.

Date of experience: April 12, 2024
Massachusetts
2 reviews
0 helpful votes
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Prompt service
April 22, 2024

Needed a new flag company because ours went out of business during COVID!
This was my second purchase and I have been very happy

Date of experience: April 11, 2024
Minnesota
1 review
0 helpful votes
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Great experience
April 21, 2024

Great flag quality. Double stitched high quality. Came quickly.

Date of experience: April 11, 2024
Missouri
2 reviews
0 helpful votes
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CHECKED MANY SIMILAR WEBSITE STORES-YOU HAVE THE BEST MERCHANDISE AND PRICING & QUALITY! So please with my order! Thanks!

Date of experience: April 11, 2024
Washington
1 review
0 helpful votes
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Great Service and the flag looks good. Thank you for the quick service. Shipping and ordering were seamless.

Date of experience: April 11, 2024
Texas
1 review
0 helpful votes
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Otder
April 21, 2024
Updated review

Pleased - I don't have time for this! I hate this - it is almost enough to make me never order from you again!

Date of experience: April 11, 2024

No problems!
November 26, 2021
Previous review

No problems! Thanks

Date of experience: October 27, 2021
Kansas
1 review
0 helpful votes
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Great Flag
April 21, 2024

Quick and easy no problems at all. Order was fast and delivered on time

Date of experience: April 11, 2024
Alabama
1 review
0 helpful votes
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Everything looked great and was in wonderful condition upon arrival. Customer Service was awesome and was able to get our tax-free status updated within an hour, which has never happened anywhere else!
Only complaint was the 3-Hole Stand we ordered has smaller holes than every other stand we received, so we can't use it.

Date of experience: April 11, 2024
Oregon
2 reviews
0 helpful votes
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I got what I wanted
April 20, 2024

Saw what I wanted, ordered it. Received as scheduled.

Date of experience: April 10, 2024
Wisconsin
1 review
0 helpful votes
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Easy to order
April 20, 2024

Good website. Easy to order. Unfortunately, the product was defective and I had to return it.

Date of experience: April 10, 2024
New Jersey
1 review
0 helpful votes
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Great Experience
April 20, 2024

I experienced absolutely no issues with my order from this business. Highly recommended!

Date of experience: April 10, 2024
Michigan
1 review
0 helpful votes
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Easy and I will be proud to fly this flag.
I would recommend this company to anyone

Date of experience: April 9, 2024
Ohio
1 review
0 helpful votes
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Easy and convenient
April 19, 2024
Updated review

Easy to order but can't see reviews easily and that is the deciding factor for our business.

Date of experience: April 9, 2024

Package Received, As Expected
May 27, 2023
Previous review

This is our 2nd purchase from this supplier and we will continue to purchase our flags at United States Flag Store.

Date of experience: April 27, 2023
Indiana
1 review
0 helpful votes
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Well made flag!
April 19, 2024

I ordered my flag and had it within a few days. It is well made and most important made were all US flags should be made, right here in the USA!

Date of experience: April 9, 2024
Texas
1 review
0 helpful votes
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Excellent Product and Service
April 19, 2024

Order was received as placed in a very timely manor, this was the second order I have placed with the US Flag Store. I would highly recommend it to friends and my family.

Date of experience: April 8, 2024
Tennessee
1 review
0 helpful votes
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Good Service
April 19, 2024

The flag we wanted was easy to find on the website. Order was received on time.

Date of experience: April 8, 2024
Arizona
1 review
0 helpful votes
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Great service
April 18, 2024

It was very easy to order new flags for our warehouses.

Date of experience: April 8, 2024
Illinois
1 review
0 helpful votes
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Great service
April 18, 2024

Very pleased with the quality of the flag. No surprises.

Date of experience: April 8, 2024
Indiana
1 review
0 helpful votes
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Service was great.
April 18, 2024

From order to delivery the whole experience was fantastic.

Date of experience: April 8, 2024
Louisiana
1 review
0 helpful votes
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American flag
April 18, 2024
Updated review

Always high quality flags at fabulous prices and quick delivery also at reasonable rates

Date of experience: April 8, 2024

Always quality flags at a decent price
March 26, 2021
Previous review

Always quality flags at a decent price

Date of experience: February 24, 2021

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
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