Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This flag sure takes a beating from Wisconsin high winds,winter weather,sun and storms. It the BEST flag i ever purchased.
Needed a new flag company because ours went out of business during COVID!
This was my second purchase and I have been very happy
Great flag quality. Double stitched high quality. Came quickly.
CHECKED MANY SIMILAR WEBSITE STORES-YOU HAVE THE BEST MERCHANDISE AND PRICING & QUALITY! So please with my order! Thanks!
Great Service and the flag looks good. Thank you for the quick service. Shipping and ordering were seamless.
Pleased - I don't have time for this! I hate this - it is almost enough to make me never order from you again!
Everything looked great and was in wonderful condition upon arrival. Customer Service was awesome and was able to get our tax-free status updated within an hour, which has never happened anywhere else!
Only complaint was the 3-Hole Stand we ordered has smaller holes than every other stand we received, so we can't use it.
Saw what I wanted, ordered it. Received as scheduled.
Good website. Easy to order. Unfortunately, the product was defective and I had to return it.
I experienced absolutely no issues with my order from this business. Highly recommended!
Easy and I will be proud to fly this flag.
I would recommend this company to anyone
Easy to order but can't see reviews easily and that is the deciding factor for our business.
This is our 2nd purchase from this supplier and we will continue to purchase our flags at United States Flag Store.
I ordered my flag and had it within a few days. It is well made and most important made were all US flags should be made, right here in the USA!
Order was received as placed in a very timely manor, this was the second order I have placed with the US Flag Store. I would highly recommend it to friends and my family.
The flag we wanted was easy to find on the website. Order was received on time.
It was very easy to order new flags for our warehouses.
Always high quality flags at fabulous prices and quick delivery also at reasonable rates
Always quality flags at a decent price
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

