United States Flag Store

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United States Flag Store

4.8

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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
601
value
362
shipping
361
returns
16
quality
3,124
This company responds to reviews on average within 2 days

Instant Feedback

48,584 reviews

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Tennessee
3 reviews
2 helpful votes
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DONATED US FLAGS...
June 3, 2024

I HAVE ORDERED PRIOR. IT WENT WELL...
I DONATE THE FLAGS TO THE LOCAL LIBRARY TO HAVE A QUALITY US FLAG.

Date of experience: May 24, 2024
Texas
1 review
0 helpful votes
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Good service and product
June 3, 2024

Quick and easy. Prompt delivery. Product was as described on the site and seems to be good quality.

Date of experience: May 24, 2024
Ohio
1 review
0 helpful votes
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Easy exchanges!
June 3, 2024
Updated review

We always love buying our flags from US Flag Store! They are so easy to reach and talk with. Even when I made a mistake, they were kind enough to exchange the flag for the correct one.

Date of experience: May 23, 2024

Had difficulty with getting the 20% without signing...
October 2, 2022
Previous review

Had difficulty with getting the 20% without signing in. Then after finally signing in, I did get the 20% BUT your company adds on shipping charges. Not very nice!

Date of experience: September 2, 2022
Michigan
1 review
0 helpful votes
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Bsa flag project
June 2, 2024

Good service and product
Will buy again
Wouldnlike to see a way for bsa to get a better discount for serivixe products

Date of experience: May 23, 2024
New York
1 review
1 helpful vote
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From ordering online to receiving the Flag within 6 days everything went as smooth as ice…

Date of experience: May 23, 2024
Florida
1 review
0 helpful votes
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Very easy and reliable
June 2, 2024

So far so good. Easy and quick. On time and good quality work. All I need now is a pole.

Date of experience: May 23, 2024
Kentucky
1 review
0 helpful votes
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Product was received.
June 2, 2024
Updated review

I anticipated that ordering a flag pole, base, and top would include the rings to attach the flag to the pole. I was mistaken. At the price point for those items, I would have expected everything. My mistake for not reading the fine print or inquiring before I ordered. No problem. Purchased the rings from another supplier.

Date of experience: May 23, 2024

Easy to order
April 18, 2024
Previous review

Easy to order. Appreciated being able to use Amazon account to pay.

Date of experience: April 8, 2024
Ohio
1 review
0 helpful votes
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Excellent! Very easy, with an excellent selection!
Thank you,
Father David

Date of experience: May 23, 2024
Canada
1 review
0 helpful votes
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Roosevelt Campobello Int Park
June 2, 2024

Got the sizes we needed and flags were available for different countries.

Date of experience: May 23, 2024
New Jersey
1 review
0 helpful votes
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QUALITY
June 1, 2024

Always great quality and just as advertised. Love their designs on the garden flags as well.

Date of experience: May 22, 2024
Minnesota
2 reviews
0 helpful votes
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Awesome flag good quality
May 31, 2024

Excellent service easy to order Highly recommend buying from this company

Date of experience: May 21, 2024
North Carolina
3 reviews
39 helpful votes
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Great price, great product.
May 31, 2024

Great product and quality. The price beats the local retail stores and your choice on flag sizes can not be touched. The bottom line is I am totally satisfied with my purchase.

Date of experience: May 21, 2024
Georgia
1 review
0 helpful votes
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No problem navigating the web site. Got my order in time frame required to decorate my church for the 4th of July service.

Date of experience: May 21, 2024
California
1 review
0 helpful votes
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Very good product.
May 31, 2024
Updated review

Just what I ordered. Have ordered this in the past and have been very satisfied.

Date of experience: May 21, 2024

Flag order
February 22, 2023
Previous review

Very easy to place order and order was received in the time stated.

Date of experience: January 23, 2023
Tennessee
1 review
0 helpful votes
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Bunting Order
May 31, 2024

Easy order process. Worked like clock work and shipping was quick would order again.

Date of experience: May 20, 2024
North Carolina
2 reviews
0 helpful votes
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Very happy
May 30, 2024

We are very pleased with our beautiful new flag. It looks terrific.

Date of experience: May 20, 2024
California
1 review
0 helpful votes
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You order it, they delivered it.
May 30, 2024
Updated review

Same as most online purchases, nothing special, you order it they deliver it.

Date of experience: May 20, 2024

Easy
January 6, 2020
Previous review

Easy

Date of experience: January 3, 2020
Massachusetts
2 reviews
0 helpful votes
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Easiest site for ordering online for a replacement 4x6 for our Harmony Cemetery.
Our flag flies 24/7 all year long in Massachusetts wx.

Date of experience: May 20, 2024
California
1 review
0 helpful votes
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Great store
May 30, 2024

For a long while I been looking for military flags for grave markers, and I finally discovered this place that sells them. While variations of flags here.

Date of experience: May 20, 2024
Virginia
1 review
0 helpful votes
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Thumbs up
May 29, 2024

Friendly I thought the company was very friendly and did they say friendly?

Date of experience: May 19, 2024

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
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