Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I HAVE ORDERED PRIOR. IT WENT WELL...
I DONATE THE FLAGS TO THE LOCAL LIBRARY TO HAVE A QUALITY US FLAG.
Quick and easy. Prompt delivery. Product was as described on the site and seems to be good quality.
We always love buying our flags from US Flag Store! They are so easy to reach and talk with. Even when I made a mistake, they were kind enough to exchange the flag for the correct one.
Had difficulty with getting the 20% without signing in. Then after finally signing in, I did get the 20% BUT your company adds on shipping charges. Not very nice!
Good service and product
Will buy again
Wouldnlike to see a way for bsa to get a better discount for serivixe products
From ordering online to receiving the Flag within 6 days everything went as smooth as ice…
So far so good. Easy and quick. On time and good quality work. All I need now is a pole.
I anticipated that ordering a flag pole, base, and top would include the rings to attach the flag to the pole. I was mistaken. At the price point for those items, I would have expected everything. My mistake for not reading the fine print or inquiring before I ordered. No problem. Purchased the rings from another supplier.
Easy to order. Appreciated being able to use Amazon account to pay.
Excellent! Very easy, with an excellent selection!
Thank you,
Father David
Got the sizes we needed and flags were available for different countries.
Excellent service easy to order Highly recommend buying from this company
Great product and quality. The price beats the local retail stores and your choice on flag sizes can not be touched. The bottom line is I am totally satisfied with my purchase.
No problem navigating the web site. Got my order in time frame required to decorate my church for the 4th of July service.
Just what I ordered. Have ordered this in the past and have been very satisfied.
Very easy to place order and order was received in the time stated.
Easy order process. Worked like clock work and shipping was quick would order again.
We are very pleased with our beautiful new flag. It looks terrific.
Same as most online purchases, nothing special, you order it they deliver it.
Easiest site for ordering online for a replacement 4x6 for our Harmony Cemetery.
Our flag flies 24/7 all year long in Massachusetts wx.
For a long while I been looking for military flags for grave markers, and I finally discovered this place that sells them. While variations of flags here.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

