On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Order process was easy. Delivery was received on date promised. Love the product. Would order from this company again.
Easy, good price. Made in USA. Very helpful. Able to give me specific direction to find what I was looking for
Had no problem ordering, receiving, or using the flags. You have a great product and I will be ordering again.
Having the American flag in my office always reminds me of just who I am as a citizen. Looks great on my wall.
Easy shopping experience. No issues with the order came in the time it was projected to arrive good quality made in USA!
Received them. Just what I wanted. Bought them for a student. He was thrilled.
I have done business with this company for many years and have never had anything but a perfect experience each time. Quality products, quality service and expected excellence continue to encourage me to return.
I ordered a US Flag in April 2024 mainly because of the advertised ability not to ravel. The flag began raveling after only three weeks and now must prepare to order a new one from a different company.
The flag and the service was fine. Requiring this extensive survey is a big negative.
It was quick and easy and delivered like was told and it's flying on my pole outside.
Smooth and quick transaction! Flag is sturdy and well made...just as described.
It was easy to order, prompt delivery, and the quality is great.
Great quality and delivery. I would recommend all my friends and family to buy your flags.
My home faces due South and the South/Georgia suns u/v is very, very hard on the blue background for the stars. I realized that I was replacing flags every four to six months due to the fading - to the point where in was unpatriotic to fly a compromised flag. The fabric composition of the U S Flag Stores offering sounds encouraging, so we'll see.
Received our 3 x 5 flag promptly. Was very happy with the quality of the flag! It has been on our flag pole for approximately a month and a half in our front yard and waves beautifully and freely in the breeze!
N/A N/A N/A N/A N/A N/AN/A N/AN/A N/AN/A N/AN/A N/AN/A N/AN/A N/AN/A N/AN/A N/AN/A N/AN/A N/AN/A N/A
We order every year for our yearly jeep ride to place flags on veterans graves. We love the quality of the flags. Fast shipping. Great service.
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members