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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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I was very delighted with the shipping time. I ordered 12 little flags that arrived safely.
Love this country and our flag! I fly it with pride and si much respect for those that cane before us and have given their lives for the Freedoms we enjoy
Everything regarding the flag and the delivery was ok. Using the flag for our Girl Scout Troop meetings and ceremony.
And arrived as expected. I did not order these, but were a gift from my niece for the cemetery where several family members are buried. These have sewn edges, so we are all hoping they last longer than the ones that do not have sewn edges.
Had been looking for a well made and sturdy flag for our big pole. The colors are beautiful.
I was glad to be able to fill all of my flag needs for the upcoming season from one place.
Navigating the site was very easy. I knew exactly what I wanted. The buying experience was very easy. Thank you!
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Great flag and really bright colors and fly's great in small amounts of wind
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Quality product at a good price and timely delivery but why is the pedestal not connected on delivery?
We've been buying these flags for a few years now, very satisfied with the quality and delivery.
Very easy to find and purchase the products for which I was shopping.
Very fast shipping and well made flag.would buy from again.
Very easy to order online the exact item I ordered in the past. This was a replacement flag and that made it convenient. The new flag arrived quickly.
I was impressed with the flag and the rotating pole brackets that I got. I use the flag on my pickup and they work well.
I purchased pins and flags to decorate for a function. Products just as described.
Well made, reasonable, great service. I will definitely order more products from this company.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

