United States Flag Store

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United States Flag Store

4.8

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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
601
value
362
shipping
361
returns
16
quality
3,124
This company responds to reviews on average within 2 days

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48,584 reviews

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Kansas
1 review
1 helpful vote
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Very good experience other than my second flag slides down the pole because it's not stincted at the end. At the top of the flag.

Date of experience: June 3, 2024
Oregon
1 review
0 helpful votes
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Happy customer..
June 14, 2024

The flags arrived promptly. Their quality is excellent and the price was right.

Thank you.

Date of experience: June 3, 2024
Ohio
1 review
0 helpful votes
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Aside from the abruptness of the delivery experience, and a minor hiccup with vagueness on the instructions and a slightly different product sent then what was advertised, I was pleased with the purchase of my flagpole supplies. Just took a little more thinking than I would have liked to have done to have a pleasurable project to create. Yes, definitely I would purchase again through you and recommend others to purchase through the United Flag Store.

Date of experience: June 3, 2024
Montana
1 review
0 helpful votes
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Great made in the USA product quickly and well. Most definitely recommend

Date of experience: June 3, 2024
Arizona
1 review
0 helpful votes
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Best flag ever.
June 14, 2024

Love the Koralex polyester flag. It takes a little more wind for it to fly, but I put a date on my flag and I always get 15-18 months with these flags flying them 24/7/365. I do add a little fray check to the seams and corners for added stability.

I've had numerous compliments on my flags as I fly in conjunction with my Marine Corps flag as well. Highly recommend these flags.
S. Houghton

Date of experience: June 3, 2024
California
3 reviews
0 helpful votes
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Not sure
June 14, 2024

They sell flags, but I think they may also sell your data to advertisers, so use the site with care and be sure to check the cookies.

Date of experience: June 3, 2024
Tennessee
2 reviews
0 helpful votes
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I love the material of this flag!
June 14, 2024

This flag will last a long time
Great material and great customer service

Date of experience: June 3, 2024
Illinois
1 review
1 helpful vote
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Poor
June 14, 2024

Ordering was easy however the Workmanship of the 5 X 8 Super tough Flag was disappoiniting. The Flag tore within the first 30 days of being displayed,

Date of experience: June 3, 2024
Virginia
2 reviews
0 helpful votes
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US House Flag
June 13, 2024

No complaints. Received the embroidered flag and it was exactly as advertised.

Date of experience: June 3, 2024
Texas
2 reviews
0 helpful votes
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Best Flag company in US
June 13, 2024

Very pleased with the order. I appreciate the quality and response from US Flag.

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Easy to use
June 13, 2024

Very easy to navigate and peruse, I felt very comfortable using it.

Date of experience: June 3, 2024
Oklahoma
1 review
0 helpful votes
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Pleased with flags, service, and overall experience
June 13, 2024
Updated review

I am pleased with flags, service, and the.overall experience.

Date of experience: June 3, 2024

Found what I want, and ordering it went quickly
May 24, 2024
Previous review

Found what I want, and ordering it went quickly.

Date of experience: May 13, 2024
Massachusetts
1 review
0 helpful votes
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Got exactly what I wanted
June 13, 2024

Ordered a flag and it came expeditiously! Highly recommend to anyone looking for a flag.

Date of experience: June 3, 2024
Florida
1 review
0 helpful votes
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All was great
June 13, 2024

I was good ordered it online came on time very satisfied with order again if I had any other items to order thank you

Date of experience: June 3, 2024
Wisconsin
1 review
0 helpful votes
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Love flags made in USA
June 13, 2024

Good experience. Decent price. Quality flag. Pole could be sturdier.but good for price

Date of experience: June 3, 2024
Pennsylvania
1 review
0 helpful votes
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All the flags you'd ever want
June 13, 2024
Updated review

Very easy ordering. Discount for multiples. I've ordered several times and passed out flags to family and friends. And they ship quickly (it helps that the warehouse is 20 minutes from me!)

Date of experience: June 3, 2024

Found out you ship from just 10 miles away
October 15, 2022
Previous review

Found out you ship from just 10 miles away. Love it! Many requests from family for flags for graves and porches. SLAVA UKRAINE

Date of experience: September 15, 2022
Ohio
1 review
0 helpful votes
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Time Tested
June 13, 2024

Our flag from the United States Flag Store was faded but still intact after flying 24/7 for 3 years!

Date of experience: June 3, 2024
Arizona
1 review
0 helpful votes
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Outstanding product!
June 13, 2024

The product was exactly as described and was shipped quickly and securely. Would highly recommend this seller.

Date of experience: June 3, 2024
Ohio
1 review
0 helpful votes
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I was pleased with the shopping & purchasing these car flags but it was the wrong material for what I wanted to do with them.

Date of experience: June 3, 2024
Arizona
1 review
0 helpful votes
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Good company
June 13, 2024
Updated review

They are fast and courteous. Easy to find what you want and easy ordering process.

Date of experience: June 3, 2024

Awesome experience
September 1, 2022
Previous review

Awesome experience

Date of experience: August 2, 2022

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
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