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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Very good experience other than my second flag slides down the pole because it's not stincted at the end. At the top of the flag.
The flags arrived promptly. Their quality is excellent and the price was right.
Thank you.
Aside from the abruptness of the delivery experience, and a minor hiccup with vagueness on the instructions and a slightly different product sent then what was advertised, I was pleased with the purchase of my flagpole supplies. Just took a little more thinking than I would have liked to have done to have a pleasurable project to create. Yes, definitely I would purchase again through you and recommend others to purchase through the United Flag Store.
Great made in the USA product quickly and well. Most definitely recommend
Love the Koralex polyester flag. It takes a little more wind for it to fly, but I put a date on my flag and I always get 15-18 months with these flags flying them 24/7/365. I do add a little fray check to the seams and corners for added stability.
I've had numerous compliments on my flags as I fly in conjunction with my Marine Corps flag as well. Highly recommend these flags.
S. Houghton
This flag will last a long time
Great material and great customer service
No complaints. Received the embroidered flag and it was exactly as advertised.
Very pleased with the order. I appreciate the quality and response from US Flag.
I am pleased with flags, service, and the.overall experience.
Found what I want, and ordering it went quickly.
Ordered a flag and it came expeditiously! Highly recommend to anyone looking for a flag.
I was good ordered it online came on time very satisfied with order again if I had any other items to order thank you
Good experience. Decent price. Quality flag. Pole could be sturdier.but good for price
Very easy ordering. Discount for multiples. I've ordered several times and passed out flags to family and friends. And they ship quickly (it helps that the warehouse is 20 minutes from me!)
Found out you ship from just 10 miles away. Love it! Many requests from family for flags for graves and porches. SLAVA UKRAINE
Our flag from the United States Flag Store was faded but still intact after flying 24/7 for 3 years!
The product was exactly as described and was shipped quickly and securely. Would highly recommend this seller.
I was pleased with the shopping & purchasing these car flags but it was the wrong material for what I wanted to do with them.
They are fast and courteous. Easy to find what you want and easy ordering process.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

