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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I would not recommend a 3x5 flag. 2x3.5 flag is perfect. Lined up 8 of them along my yard.
I received my order and perfect timing and that came in perfect shape and I was happy as can be. Thank you.
Arrived soon after sale, great quality and is now flying proudly out front
Flag was of excellent quality. Company continued to communicate frequently with updates. I had no negative experiences. I would buy from them again.
The flag was made in China, the colors were below standard. The red, white, & blue were all drab and appeared to be old used looking out of the wrapping. Not a happy camper, and this is the second time I have responded to this survey.
Glad I switched to this company. Was going through flags quickly due to high elevation UV and winds but these seem to hold up better.
It is nice to find a quality manufacturing company that makes a product that you are proud to display. This is my 2nd flag from you. We love to fly it!
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Prompt service and good product. Didn't have to wait long for the order to arrive.
The Flags we received is very strong and durable, and was delivered before expected.
The flagpole looks good, which is what I need to complete my indoor flag, but only one problem I'm having is that the pole gets stuck whenever I adjust it, it's probably because the finial I got from someone is a little heavy. I do recommend adjustable flagpoles instead of an oak flagpole if you live in a 1 story home.
I got our flags in a reasonable time and we are distributing them to young Americans.
We experienced prompt, efficient delivery of the flag we ordered.
The service I received was great and with no problems. The display case and pedestal came well packaged, with sturdy inner and outer packing to prevent shipping damage.
Website is easy to use and the flags looks great on our mailbox's in our neighborhood!
I was pleased to find this item. The eagle came in a short amount of time\which was very pleasing.
It took a long time to find this particular item.
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members