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UNice is specialized in premium quality 100% human hair wigs, weaves and extensions, etc, and all products are manufactured in-house. Our target customers are mainly African American women in North American area.
We believe perfect hair is a reflection of confidence. Confidence makes you feel empowered; it is part of how you express yourself. Because UNice understands how you wear your hair, we provide the most comprehensive options to suit your style, whether for a girl’s night out or a professional meeting. You CAN NOT BE DEFINED and should not be limited.
Works of art are what we create. We devote significant resources to technological innovation and product development to meet your evolving needs. Our hair is fuller and lasts longer, groomed using industry-leading methods to produce the best natural look and feel. Our HD lace cap uses only Swiss lace, hand-sewn with minimum knots, offering the most comfortable and breathable option on the market.
UNice Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality of products, particularly wigs, and the effectiveness of the user-friendly website and app. Many reviews highlight the helpfulness and responsiveness of customer service, especially in resolving issues related to orders and shipping. However, concerns about shipping delays and inconsistent communication have been noted, with some customers expressing frustration over unresponsive support during critical times. Overall, while the product quality fosters loyalty, improvements in shipping practices and customer support responsiveness could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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The wig is just like the picture and description. The lace is realistic scalp. You can't tell me that this is not my hair.
I love the wig. It looks and feels natural. The only issue I have is I bought it too short. I wish I got the 18 inch.
Product came in a few days very well packaged. Unfortunately my wig was too dark and I had to return it and the return process is not very easy.
There's too many pop ups even while entering vital information.
I love love love the quality of UNice wigs. I wore my new unit yesterday and received so many compliments.
The website was glitching but I was able to get through my purchase.
Gets the orders on time good quality love the hair. It can be washed and colored
Looking for short human hair for summer
Although I purchased a different colour, I was opted to change it due to concerns that it wasn't no time frame of when it would be delivered. However, I decided to get a different colour (black) specifically because the colour I requested was not achievable. I received the hair today and love the length, but I'm concerned if it's actually virgin hair. It feels synthetic, but I'll have a test done to see if I can flat iron it. I guess I can see the hair feels nice, but as a new client, I'm not sure if I'll purchase again because it wasn't the hair I originally ordered, and that alone gave me a red flag. I'll do another review once I wear the hair.
I'm looking forward to styling my new wig. Great quality. Delivery was fast.
Quality products and customer service is great! I've purchased from them multiple times and have always been satisfied.
Top Notch Experience! The quality is literally insanely nice!
Received it faster than expected. Looked like it fit the model perfectly. I have a small head so I worry about whether it would be too big.
After some initial confusion on my part, I received my order and absolutely love it. Everything that was promised, UNice hair delivers. Their customer service department went above and beyond, keeping me informed the whole time and always, always responded to my emails within 12hours, considering the time difference, that was a huge effort on their part. Will definitely buy again and cannot recommend them highly enough!
I've been waiting on a wig for a month but they finally made good with a replacement
Be careful not to cut the bangs too short. Other than that the wig came curled nicely and ready to go. The only thing you have to do is cut the lace, peel off the tape and press it down and you have a whole style. Very happy with this wig can't wait to wear it somewhere fancy lol
I feel in love with this wig, when I seen it online. Received it and I was confused on the head strips and it seemed a little small. I truly believe. When I get someone to adjust to my liking I will be fine. I'm a new beginner and I never should have invested in a expensive wig. I had an issue with text delivery and fed Ex. Two different delivery dates. Company says it's delivered and fed Ex saying not delivered.
Easy to use website and easy to place order. I was kept up to date about my order
My overall experience is great so far. The hair had little to no shedding and smell. Will order again
Easy process. I love every wig I received. The lace you can't even tell the lace there on top of the clueless. I put on & take off whenever
It was very smooth and easy to check out
Easy to find what I was looking for and tons of reviews to read before purchasing
J'apprécie la qualité de vos perruques, la rapidité de l'envoi. Excellent service. Bravo et continuez ainsi. Merci beaucoup
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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Hi, Irene, we are so glad for the liking, and sorry for the pop ups on website. We’re really thanks for your feedback. And we indeed thanks for your liking about our brand in the first place. About the returning, we have processed for you, and we will keep our eyes on the returned package. Once we get update, our specialized customer service will let you know immediately. If you need anything else, pls contact us freely.
Sincerely,
The UNice Hair Team