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From the business
UNice is specialized in premium quality 100% human hair wigs, weaves and extensions, etc, and all products are manufactured in-house. Our target customers are mainly African American women in North American area.
We believe perfect hair is a reflection of confidence. Confidence makes you feel empowered; it is part of how you express yourself. Because UNice understands how you wear your hair, we provide the most comprehensive options to suit your style, whether for a girl’s night out or a professional meeting. You CAN NOT BE DEFINED and should not be limited.
Works of art are what we create. We devote significant resources to technological innovation and product development to meet your evolving needs. Our hair is fuller and lasts longer, groomed using industry-leading methods to produce the best natural look and feel. Our HD lace cap uses only Swiss lace, hand-sewn with minimum knots, offering the most comfortable and breathable option on the market.
UNice Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality of products, particularly wigs, and the effectiveness of the user-friendly website and app. Many reviews highlight the helpfulness and responsiveness of customer service, especially in resolving issues related to orders and shipping. However, concerns about shipping delays and inconsistent communication have been noted, with some customers expressing frustration over unresponsive support during critical times. Overall, while the product quality fosters loyalty, improvements in shipping practices and customer support responsiveness could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Easy checkout when processing and convenient payment options.
This unit came ready to go! Great quality hair and looks just like the picture and the commercials. The process of purchasing the unit was very easy and fast shipping. I was pleasantly surprised to see multiple gifts that arrived with my unit. Thank you so much.
It was quick I hope the hair is bomb and I'll be extremely happy
Want it to go back to add more things to the cart but it didn't let me. Decided to just stay with the one item.
The communication was very smooth and timely. I was kept abreast of all updates.
User friendly… I placed my order 4 days before my birthday 08/17/24 and was hoping I would have received it before the date of delivery. I got my order a day before expected …
Very happy and satisfied customer … I have already recommended a few of my friends
Looks easy to install. I will have to update everyone after I install.
This wig is a game changer. It cuts down all the time that I spend prepping my hair to go out anywhere. Thank you so much for making Wigs so convenient for our Wig wearers 💋
Easy and convenient. The app was very user friendly and checking the item out went very smooth.
Easy to navigate. And a very attractive site. Didn't have any problems.
I was trying to check out my order, but I couldn't because the problem with the app. Then the support team helped me promptly!
Quick and easy. My only compliant is the smell of the hair and the shedding.
I love your units. I purchased about 10 units from Lovme Hair. This would be my second purchase from UNICE. I love my units, it's so light it doesn't feel like a have a wig on.
My first order came very fast and the hair was very soft I'm excited to get it installed
I am totally satisfied with the Unice experience.
Though I have not worn my wig yet. It arrived really fast! And beautiful packaging with free gifts!
Customer service was there to help me every step of the way, had some minor delays with customs and clearance and Unice team was there to help whenever I needed the help. I finally received the hair. It's beautiful, pre-everything. The lace is close to invisible looks so natural, the curls are Amazing, it was worth the purchase and also love the bag the hair came in great for storage. From the people responsible for sewing the wig, to the ones shipping and customer service many thanks to you all. Will be buying more and recommending my friends to try your wigs.
This was first time purchasing anything from this company, so home I made a mistake and ordered something twice paid everything, before I had an opportunity to contact them to correct it THEY CONTACTED ME FIRST to confirm if that's what I want because if not they will cancel one and issue me a refund‼ I'm impressed, WILL COMEBACK with an update on my experience as a whole once I receive me order. GREAT JOB GUYS
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members