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UNice is specialized in premium quality 100% human hair wigs, weaves and extensions, etc, and all products are manufactured in-house. Our target customers are mainly African American women in North American area.
We believe perfect hair is a reflection of confidence. Confidence makes you feel empowered; it is part of how you express yourself. Because UNice understands how you wear your hair, we provide the most comprehensive options to suit your style, whether for a girl’s night out or a professional meeting. You CAN NOT BE DEFINED and should not be limited.
Works of art are what we create. We devote significant resources to technological innovation and product development to meet your evolving needs. Our hair is fuller and lasts longer, groomed using industry-leading methods to produce the best natural look and feel. Our HD lace cap uses only Swiss lace, hand-sewn with minimum knots, offering the most comfortable and breathable option on the market.
UNice Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality of products, particularly wigs, and the effectiveness of the user-friendly website and app. Many reviews highlight the helpfulness and responsiveness of customer service, especially in resolving issues related to orders and shipping. However, concerns about shipping delays and inconsistent communication have been noted, with some customers expressing frustration over unresponsive support during critical times. Overall, while the product quality fosters loyalty, improvements in shipping practices and customer support responsiveness could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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UNICE A Hit Every Time. I've Never Gotten A Bad Wig.! I'm So Happy I Was Put Up On Game I'll Never Buy From Another Vendor UNICE Has THE One Stop Shop I've Been Searching For. I Was THIRSTYYY So It Felt Like Agessss but The Wig Shipped & Arrived Pretty Quick
I had a few hiccups ill be honest with the carriers! But the hair AMAZING SOFT! Flowing i promise u this is the best hair ive ever had! U wont regret! Customer will fix any issue they get back in a timely manner!
Love this site. I get my bundles and wigs from here and i love them. They dont have a smell and they come super soft
I had some shipping issues. Unice helped me with the Postal Service to get it resolved. Unice got me another order out.
This is my second order and I've been impressed with the speed of delivery and the customer service. I did have quite a bit of shedding on the first brush but seems to have settled down and hopefully they'll be no more
I am happy to receive the wig, delivery was fast and easy to track. It's lovely, the unit is little more blonde than brown as advertised and a lot smaller/tighter fit then I thought it would be but I'll get used to it. The ordering process was a bit lengthy and it took multiple attempts to order it through Klarna UK. But overall, I'm happy with my purchase and would order again.
It was fast and secure, and the hair I received was gorgeous, I'll be wearing this hair for an everyday look. It's giving natural
I've always order from you guys and love all products thank you for serving me
Fastest shipping when it comes to receiving a wig. Quality always nice. One of my favorite wig companies
Pleased with the communication received in regards to delivery process.plus happy with the item purchased
No issues or concerns with the process of purchasing. Hope product ordered is good
My experience so far has been a so far good one the customer service rep could respond quicker but overall they was very helpful and made sure I got exactly what I wanted even with the changes can't wait to try the hair n give a hair review next
The website was detailed and informative with each wig. Extra details from the beginning on all options, pros and cons, upgrades with pictures to enhance knowledge. I wasn't guessing or unsure. Even reviews had pictures which were quite helpful and encouraging
When my wig arrived, it was so beautiful! I got the pre-everything (13 x 4) and trust me it is true to its description! The wig looked layed, sleek. I absolutely love it
Livraison rapide cependant la densité de la perruque est loin d'être celle décrite
Dommage
Very easy for the first time, the quality is nice! I tried it on and I can't wait to wear it out side
Great stuff can't wait to try it out been following for a while so now I'm trying this brand
The order took longer than expected but it arrived in a decent time frame.
I placed an order it was never received I emailed the company and later was emailed back with the answer of they don't have a tat and that if I take a 22 inch that it can be shipped out in 24 hours and that the 24 inch was under construction without a shipping date. I haven't heard anything back and I just wanted others to understand that you should just be careful!
Hi, Perry, we are so sorry for the inconvenience you had before. Because the hair you ordered is our new-in-style wig, which needs customization for a while. So we haven’t shipped out yet, and we should be sorry for such delay we made to you. And so sorry for the late reply because of time difference and holidays. But please trust that we never ignore our customers’ messages.
By the way, we have canceled the order as your request, the full refund will be back to you soon. If you need anything else, please let us know, our specialized service customer will talk with you directly asap and we will fix the problem as soon as we can.
Sincerely,
The UNice Hair Team
A lot of options,Easy to navigate. Received my wig very fast
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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Bonjour Diane, nous sommes ravis d'apprendre que la livraison vous a plu et nous sommes sincèrement désolés que la densité ne vous plaise pas. Nous vous garantissons une perruque d'une densité de 180 %. Si elle ne vous convient pas, nous pouvons vous aider à la retourner grâce à notre excellente politique de retour. Nous vous remercions sincèrement pour l'intérêt que vous portez à notre marque. Nous sommes sincèrement désolés pour ce désagrément. Soyez assurés que nous ne voulions pas vous contrarier de cette manière. Notre service client spécialisé vous contactera dans les plus brefs délais. Pour toute question, n'hésitez pas à nous contacter.
Cordialement,
L'équipe UNice Hair
Hi, Diane, we are so glad to hear that you like the shipping, and we feel so sorry that you don’t like the density. But we can promise that what we sent you is 180%density wig. If you don’t like it, we can help you to return because we have great returning policy. And we indeed thanks for your liking about our brand in the first place. And we do feel sorry about this inconvenience. Please trust that we didn’t mean to upset you in such way. Our specialized customer service will contact you asap, if you need anything else, pls contact us freely.
Sincerely,
The UNice Hair Team