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Unbeatable Sale

3.2

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Unbeatable Sale Reviews Summary

The company has garnered a mixed reputation among customers, with some praising its competitive pricing and prompt shipping for certain products. However, significant concerns overshadow these strengths, particularly regarding customer service and order fulfillment. Many customers report issues with receiving damaged or incorrect items, delays in processing returns, and a lack of responsive support. Complaints frequently highlight difficulties in obtaining refunds and inadequate communication, leading to frustration and dissatisfaction. Overall, while there are positive experiences, the prevailing sentiment indicates a need for substantial improvements in customer service and accountability.

This summary is generated by AI, based on text from customer reviews

service
62
value
58
shipping
59
returns
29
quality
131

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4,400 reviews

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Oregon
4 reviews
0 helpful votes
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I had read quite a few negative reviews and almost didn't make this purchase. But the price was great, and the birdbath was virtually unbreakable; so I decided to take a chance. I'm so glad I did. This is a beautiful birdbath, and it arrived quite speedily and perfectly intact. It was well packed. I live in a forest, and it looks just beautiful on a fallen log. The birds, squirrels, and raccoons love it. And so do I!
Everything about this purchase was perfect. I would definitely buy from Unbeatable Sales again!

Date of experience: April 10, 2022
Minnesota
1 review
0 helpful votes
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I ordered an item on unbeatable sale It was a good deal at a good price but they canceled the order and raised the price on the site so now to buy it I would have to spend Much much more than the original listing. They claim the original listing was an error personally I believe they should honor the prices they list

Date of experience: March 6, 2022
Missouri
2 reviews
0 helpful votes
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Bad Business
January 3, 2022

I ordered an electrical cord and the description picture on the internet appears to look as if it is a 3 pin connection. After I ordered it I found one at Westlake Hardware (the same day) so I went there and much to my surprise the picture is wrong its a two pin connection.
I hurried back home (the same day) and cancelled my order. It had not shipped yet but Unbeatablesale refused to stop it probably so they could collect on the shipping charge, so I waited and received today
And took it to UPS and returned it. In all the shipping cost me $22, $9.00 to get it here and $13 to send it back. Oh yeah, Unbeatablesale offered to knock 15% off of the item if I would just keep it. Their words, "so I won't have to go through the hassle of returning it". Here's a turn on the light kind of moment for Unbeatablesale, it doesn't have to be a hassle, take a look at how easy Amazon makes returns
So simple. My bad for using someone besides Amazon.
Funny, when I received the cord today, it came from Westlake Hardware. Unbeatablesale doesn't have their own stock?

Date of experience: December 3, 2021
Ohio
1 review
0 helpful votes
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Don't $#*!ing buy
December 4, 2021

This is a $#*!ING SCAM! False advertising. American Bass Componate Symphony 6.5 is what that's in the picture. But, they shipped me American Bass Coiax 6.5. I suppose to pay for the return and reshelfing.

Date of experience: November 4, 2021
New Jersey
1 review
0 helpful votes
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DO NOT ORDER
November 25, 2021

PLEASE DO NOT ORDER FROM THEM! My child Halloween is ruined thanks to them! After calling multiple times about me not receiving my order they refunded me my money and 2 hours later took it right back off my card! And ended up sending me a fake tracking number! Please don't order. This email was sent to me right after taking the money back off of my card

Date of experience: October 26, 2021
Virginia
1 review
1 helpful vote
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Yes -1 star seems more appropriate the worst company you can order. Do order from them. You will get delay after delay with zero updates on the status of your order. Save your just don't order from this company. They zero customer service zero respect for your time and your money. Based on my experience I can only assume that the positive reviews must be fake.
I place my order on 11 June, we are now 22 September still no updates on my order. I finally decided to request a refund.

Date of experience: September 22, 2021
Georgia
1 review
0 helpful votes
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Customer Service Needs Improvement
August 28, 2021

This company offers great products at great prices. I recently purchased a pump and motor from them to save a few dollars over the competition. The package they sent me came in pretty quickly, but they sent the wrong pump and motor. I can forgive this, as the model numbers of the motor I ordered and the one they sent are very similar. However, when I called Kathy at their customer service phone number, she mentioned it would take two days for me to receive a response back from their sales department! Two days? For a response? Come on! Meanwhile my hot tub is unusable with no pump and I have a big party coming up this weekend. This business needs better quality control. Also, it would be nice if customer service did not raise their voices at customers over the phone...

Date of experience: July 29, 2021
Minnesota
1 review
1 helpful vote
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I bought a pontoon ladder from UnbeatableSale through the Walmart Marketplace last summer. The manufacturer has a two year warranty on their products but absolutely no contact information for the manufacturer on the internet. I contacted UnbeatableSale to see if they could provide me the manufacturer contact informant and they responded with a form email response that they were not able to help me because it's outside the 30 day return window. All I wanted was the contact information for the manufacturer and they wouldn't give it to me.--Suicidal Tendencies.

Date of experience: June 7, 2021
Oregon
1 review
0 helpful votes
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Sent wrong item, month later still waiting to get it resolved.
DONT WASTE YOUR TIME OR MONEY. RIP OFF ARTIST

Date of experience: June 1, 2021
New Jersey
1 review
0 helpful votes
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Mi pod skin
May 12, 2021

Very well great price good service would use it again

Date of experience: May 12, 2021
California
1 review
0 helpful votes
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Three times a charm
May 12, 2021

I tried twice with no luck, contacted customer service they stuck to there guns so I ordered again and you know it got the right part this time

Date of experience: May 12, 2021
South Carolina
1 review
0 helpful votes
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Pool liner
May 11, 2021

No issues. Received liner in a reasonable amount of time.

Date of experience: May 11, 2021
Ohio
1 review
0 helpful votes
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Plan on shopping there again
May 11, 2021

First time, I've shopped there... I didn't know about it before. I was pleased with the products and the prices don't seem to be too overly priced, like some other places. I love that it's Christian gifts!

Date of experience: May 10, 2021
Texas
1 review
0 helpful votes
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Very satisfying...
May 5, 2021

Fast and dependable... great new experience on time fast delivery. Thanks!

Date of experience: May 5, 2021
Missouri
1 review
0 helpful votes
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I had issues upon making the original order, but customer service reached out and is rectifying the issue. I will update this again after everything is fixed!

Date of experience: May 3, 2021
Tennessee
1 review
0 helpful votes
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Wrong Perfume
June 2, 2021
Updated review

I ordered the Aventus Millesime for women and I was sent Viking for men. I have no clue how you can mix up the two items. This was supposed to be a birthday gift for my wife but not happening as of now. This is very disappointing,

Date of experience: May 2, 2021

Very user friendly
November 26, 2020
Previous review

Very user friendly

Date of experience: November 25, 2020
Idaho
1 review
0 helpful votes
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Great experience
May 2, 2021

Great experience. Was questioning my decision to purchase when I researched the company but I had nothing but a good experience. My product came in 4 days and was exactly what I purchased

Date of experience: May 2, 2021
Illinois
1 review
0 helpful votes
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Super Sized games
April 30, 2021

The quality of the materials used to build these items is solid and very well built, the colors are beautiful. I would order these again if I needed a second set.

Date of experience: April 29, 2021
Florida
1 review
2 helpful votes
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Dissatisfied
May 29, 2021

I received the incorrect item. I'm still working with customer service in hopes that the error is corrected.

Date of experience: April 29, 2021
Arizona
1 review
0 helpful votes
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Easy to view website and shipping came a day earlier

Date of experience: April 27, 2021

Easy to view website
April 21, 2021
Previous review

Easy to view website

Date of experience: April 20, 2021

From the business

Shop unbeatablesale.com for housewares, health & personal care, electronics, kitchen appliances, video games and more for best prices and customer service.


unbeatablesale.com
Founded in 2004
Lakewood, NJ, United States