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Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Straightforward, and side chat help was a nice bonus. Highly impressed and pleased with my product. Will definitely purchase more.
The site was easy to navigate.
The product is very high quality!
My son is already planning on what he wants to order next!
As usual the ultrasabers team did fantastic job. The electrum wind is a beautiful saber!
Need to fix the page that shows the lead times, it just flashes by and you cannot find that info anywhere else.
No other issues, the product is great, the website could use some tuning, but Im not buying the website. Very happy with the product i received. Packed well too.
The products were of a very high quality and prepared very quickly.
The courier delivered quite quickly as well.
This my 4th saber purchase and ordering went smooth. Received all the items that I ordered.
Ultrasabers are the best lightsabers out there. Me and my girlfriend only buy from Ultrasbers and together we have over 16 and more to come.!
Great website, wish to have a menu a bit more details for parts
Great website for ease of use. Products are great and customer service has been superb.
Feels sturdy, no blemishes, only complaint is the finish still is sorta brushed. And looks fresh from a machine. Could use a finish. Might make my own wrap on the hilt.
I will be purchasing more in the future!
Very easy to use site and wonderful end product.
All the info with the accessories parts etc is amazing, the purchasing, not so amusing until you create an account... Then it was great, everything went smoothly, even if I forgot to read the size of something I ordered haha great products all around.
Awesome options selection menu with detailed info! My saber came in before scheduled which was a nice surprise. I do have to note that I got the Heavy Grade blade which looks good but makes the saber a bit blade heavy, but not unconfortably so.
So far so good... excited to get my lightsaber!
Amazingly fast turn over on my lightsaber I feel like I ordered it yesterday and it's already here it's exactly what I customized and I am incredibly satisfied with my new lightsaber!
I will Recommend ultrasabers from here on out.
Simply and straightforward. Ordered on a Saturday and received the Electrum Wind on Tuesday morning.
Enjoying every minute of it.
The whole setup for making the account was so quick and easy. I love the look of my new saber and it's so cool. It got here a day early and it was so quick. I HIGHLY recommend ultra sabers.
Friendly and helpful staff
Shipped quickly and the clip arrived in good condition.
It was very easy to customize and order my saber. I was able to customize the hilt vastly more than other saber companies and greatly look forward to the arrival of my saber.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at [email protected] or [email protected] and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.

