Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
We monitor reviews for authenticity
I have had wonderful experiences with both the products and the customer service.
This saber was exactly what I was expecting and was delivered from Texas to the east coast of Canada in under 5 days. I am so excited by how awesome my Sentinel v4 in Guardian Blue with Obsidian lite soundboard lightsaber is that I'm buying another one this week.
Site is laid out simple, and effectively. Short and sweet.
I enjoy all 3 Ultrasaber orders so far
Baught from Ultrasabers 2 times now and very proud of my collection so far
Only had time to take it out of the box and turn it on, but so far it looks great.
AMAZING customer service, quick and easy to follow answers. Very pleased with my ultrasaber experience.
I love ultrasabers and their method. Very fast and great quality.
Even though I ordered the "Grab Bag" saber I was given plenty of customization options.
Overseas delivery was also swift, less than a week.
Considering a "Grab Bag" item is a gamble, I was pleased to find that within the package was a beautiful saber with a gorgeous Dark Sentinel hilt.
Thank you, you haven't seen the last of me.
Love the Ultra Sabers quality!
I was very pleased with the product. Excellent sound, look and feel. Delivery all the way to Europe in just about five days from the order was placed.
The site was hard to navigate on mobile so I had to switch to desktop but once I did it was smooth sailing
Great Site and very intuitive
It was very easy. I had my saber in five days impressive. Ultrasabers is great. I will be checking this site from now on. Hope to shop here again soon.
The guardian is going to be my next purchase, followed by the scorpion.
I love ordering from you guys. Each time i do its like Christmas shopping and I know I'll be satisfied. You guys blow saberforge out of the water with your great prices and durable blades.
There are several other companies that make lightsabers, and every time I meet someone who has one of thone other sabers we talk about our experience. They complain about customer service, they complain about the wait time, they complain about the price, they complain about how sturdy the piece is and they complain about some other small details about the saber that they then had to modify. They then look to me to sympathize and all I can say is, "should of gone with ultrasabers."
Easy site to use and easy to understand options and instructions
Pretty easy nice
Really pleased and my kids are thrilled
Much more durable than toys r us junk.
Thanks
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at [email protected] or [email protected] and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.

