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Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Easy and straight forward. Only gripe was delivery address (had to deliver to home rather than work as home is credit card billing address). Otherwise very professional, providing Fedex tracking all the way.
Great, easy to use site
Top notch
Love the comprehensive options. Excellent customer service! The customer service is vital--as custom built pieces, malfunctions will happen occasionally--so a maker that will stand behind their work is critical.
Loved my first US shopping experience! I will be back for more!
Quick and easy to order and pay plus great service.
Their products are awesome and the customer service is top notch!
It's SO FREAKING COOL!
Ever since I saw Star Wars when I was 5 years old, I've always wanted a lightsaber. My very first lightsaber from Ultra Sabers was the best purchase and coolest thing I have ever gotten. From the ease of selecting the lightsaber, to the delivery time was absolutely the greatest! I'm planning to purchase another one, no doubt about it!
Keep up the great work
Beautiful sabers, lots of customizable options, great value
FASTEST DELIVERY I EVER EXPERIENCED for this order... literally 4 business days to Canada
Great company.
Very quick and easy to order.
Great product with realistic look and feel.
Very quick and easy to purchase with helpful remainders along the way.
Every thing was great.
Easy to understand when picking options for ordering.
You guys are awesome! Seems like great services. The lightsaber is high quality and just what I expected. Thanks!
Amazingly good quality been wanting a real light saber since I was 3 finally have one at 38! We'll Done!
Love how easy it is to use the website. Quick turnaround time. Quality craftsmanship. Can't beat it. Complete satisfaction.
The first time I ordered from Ultrasaber I was a bit confused, but thanks to there customer service and website security, I understood how to order a lightsaber this time. The warning on the ordering page helped as well seeing as my order was over 100 so they informed me to pay with paypal so I can send the package to my friends address instead of mine.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at [email protected] or [email protected] and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.

