Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
We monitor reviews for authenticity
Fast, easy, and helpful staff.
Great site, easy to use, and the people on the forums are even better!
These guys produce a great quality saber at a reasonable price. Excellent value for beginners, and for the more experienced!
Really fast shipping, great looking sabers
Awesome product looks and handles very well.
Ive always enjoyed my experiences with Ultrasabers. They have even righted any errors in a timely professional manner. A+
Although the site gave a lots of choice, it was pretty simple to place the order to my liking. Happy with the saber! It's awesome!
Best place I found to order a quality lightsaber
Really easy system to design the sabers and a great variety
I love them can't weight to battle with them
As a Star Wars fan I am drawn to the dark side... but, my skills are mastered and I have seen the light to a Jedi Path. May the force be with you.
Great product and quality but a little bit rough on the customer service part. The attendants in the booth were a bit rude but otherwise still helpful.
Bought this at wizard world and the employees were very helpful.
It was a pretty smooth experience, which is really nice and i like that.
Amazing like always
The sabers are an awesome purchase, and go great with any Jedi or Sith costume!
Great saber. I asked to get it specially made with gold etching and a good cover tech wheel but I'll add those myself later. Still a great purchase and worth every penny.
Very helpful staff that helped me find a good blade for my cosplay this year thank you ultrasaber.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at [email protected] or [email protected] and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.

