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Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Awesome customer service, shipment didn't take too long and I am super stoked about my Saber. It is simply amazing!
Simple and straightforward online transaction. Shipping was quick and communication with the company is easy with quick response time.
Very nice site and nice choice
I like the full customisation of the saber. You can never have too many choices. Blade plug was tarnished when i got it though (maybe why it was free)
My first order (no pun intended) was too easy! :)
Very happy with the purchase and delivery speed.
Good service, will buy from here again
Very simple yet thorough customisation, everything was here, surprised with the quickness of being made and the delivery. Overall, very pleased yet again from you guys and will be using you again if i need another Sabre in the future.
Overall experience has been great. Videos on the site helped explain everything through the purchasing and videos and the community helped greatly with post purchase customization. I'm extremely pleased with my purchase and look forward to seeing you guys at comic con in Dallas.
Great service received in the UK a week from ordering able to track package and received updated info via text, problem with my account sorted by customer service straight away, the quality of the saber is fantastic. My only problem now is i want more thanks.
The videos helped in making decisions on options. The only complaint I can make is that my hands turned gray after spinning it for some time, most likely just an after effect of having been machined not long ago.
With time and great video tutorials you can get the saber of your choosing. With just a little time I was able to get the saber I was looking to purchase and I am completely satisfied. Would have been nice to get shipping info without having to great an account though.
Ultrasabers ROCKS
Easy order process...no Force required.
The process seems smooth and well thought out.
Super quick turnaround! It took like 3 days! Unbelievable! I LOVE this site! I LOVE my sabers! Ultrasabers is THE BEST! Did I mention I LOVE my sabers!? They are incredible, beautiful, durable, bright, and sound amazing! Highly recommend the emerald driver and v4 obsidian soundboard! Thank you Emory and thank you Ultrasabers!
Again customer service! Fast, very polite and helpful response! And above all: great products!
Good, I received an email about a flash sale on the saber I needed and bought it in the morning. The steps were simple and easy to follow.
Thanks!
Site was easy to navigate and made purchase smooth.
There's so much to choose from
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at [email protected] or [email protected] and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.

