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Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Very user-friendly configuration of webpage.
Super great look. Authentic. Easy to assemble. Bigger than I thought it would be.
So many options to choose from
I love my lightsaber i received and i cannot wait to continue to grow my collection, Ill definitely only be going through ultrasabers as they have the best products, best delivery time and the quality that your paying for is off the charts.
The saber is amazing to look at and great to fight with. Hurts to spin near emitter, but not impossible. Thanks US!
Every good quality got to admit
Great customer service and a great product
Very easy love it! I couldnt have asked for anything better..
Quick and easy! Looking forward to see and use the sabers!
Very in depth with the options. Love it! The first time you handle your saber it feels very high quality and worth the money. I will be buying from them again!
It was fast and ez like last time will be back to buy again
I've been able to live any Star Wars fan's dream thanks to everybody at Ultra Sabers. They work hard and I think it shows through both their website and organization.
Easy to navigate website
Amazing quality hilts
I just wish they posted more pics of their hilts with different colored blades
Fedex, not the best shipping option
Excellent product - and such a great experience overall. The lightsaber arrive quickly and is better than I expected!
Quick and easy to order lightsabers.
Both sabers were perfect wouldn't get another anywhere else did not have any problems loving this site
I ordered a consular hilt with obsidian lite sound and an amethyst blade. I asked for a silver covertech wheel and a red guarded switch like there are in numerous pictures on the website. They shipped it quickly but did not tell me before it was shipped that despite pictures on the website that show sabers with sound that have red guarded switches that the option is not actually available. Such as easy issue to fix. Not a big deal but when I contacted customer service, I was treated like it was my fault and was offered no consolation for their misleading website pictures. Also, the hilt arrived with scratches on the silver part of and the sound sensors trigger a clash sound upon ignition. I actually managed to get the owner on the phone accidentally but he quickly and extremely rudely brushed me off and hung up on me when he found out I had a customer service issue.
You have made this very easy for my first purchase. Thank you. Can't wait to receive my first saber!
Newbie here. They were a HUGE help over the phone
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at [email protected] or [email protected] and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.

