Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Ultra Sabers has a rating of 4.7 stars from 19,658 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
We monitor reviews for authenticity
The shop needs a bit to get used to, but is done fine.
Very easy website to use. Not complicated to order and very happy with my purchase.
Great product and service. My second saber from them and still very pleased. Looking to make a slight change to one of the sabers so hopefully the customer service will be as good as it seems. Will definitely purchase again in the future.
Awesome!
Love the layout and efficiency of the site. Very user friendly. Sabers of incredible quality, beautiful design and a perfect weight balance. Can't to save up and buy another.
5 stars, what more to say?
Have to send it back due to torn cable in the hilt.
It was a great experience.
Good experience with the company
Nice shopping experience except I cannot place order for blade plug for my lightsaber.
All ways great experience buying from them
Na
Easy experience. Easy lightsaber customization and ordering... the hardest part was wating.
A little trouble editing my choice before checkout. I found it easier to start over
Fed ex left the light sabers with a neighbor, that is B.S.
I am greatly pleased with my new saber.
Great Deal. I love these sabers.
The team at Ultra Sabers did a great job. Ordering was very easy, and the delivery time was fast. The one minor issue I had was very quickly corrected by the customer service team and I could not be happier. In fact, I placed a second order for two more sabers within a week of receiving the initial order.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at [email protected] or [email protected] and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.

