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Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Overall a good experience but the PayPal payment option did not work. I had to come back again and go through the entire purchase process to pay with credit card.
It was great and my ultrasaber was a million times better then I expected it to be
Website was easy to navigate. I especially appreciated the amazon pay integration. I've always wanted to buy a lightsaber, but was always put off by the price. The mystery box price is perfect, and it adds the fun of randomness.
Great product although having to pay additional money to have my order prioritized to ship a week late is unprofessional and unappreciated.
Easy to configure just what I wanted
Excelent quality. The saber is solidly built and beautiful. The icing on the cake: the batteties are installed and charged before shipping, so you can pull it out of the box and turn it on right away!
There was no modification of notification of prep for shipping time delay due to overwhelm of orders due to delay of processing. We expected a delay in shipping time but not such a long delay just to process the order.
My son & I are happy with the quality of the light saber. It is really top notch. Thank you
Shipping took as long as it would considering the new movie came out and Christmas. I'm very satisfied with my purchase and the product I have recieved.
It was a quick delivery and i was very satisfied with tge product ;)
Quick and easy to pick exactly what you want in a high quality saber
I love my saber and will likely be making other purchases in the future.
Easy thanks!
If fabrication is behind you should really notify your customers, I received my order about 21 days after I ordered it when I was expecting around 12-15 with the shipping time I requested. That being said the item itself is amazing and better than I could have hoped
Had a bit of trouble and misunderstandings on my first purchase but the help desk explained what happened and answered my other. Questions as well. Hopeing for a better time this round.
Easy to find and understand available options
The website was very easy to use, shipping was fast, and customer service were quick to respond! Would come back to buy another lightsaber!
I did the grab bag, but selected a color for a little bit extra bc I wanted to gift a particular color
The lightsaber has nice balance and nice coloring
The only thing we have noticed is that there is a slight jingle when swinging it around bc the batteries inside tend to slide around
We are considering adding bubble wrap or something inside or taping it to the side with electrical table
We got exactly what we ordered. The craftsmanship was spot on and we were pleasantly surprised with the quality. The shipping was faster than expected and arrived in plenty of time for Christmas.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at [email protected] or [email protected] and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.

