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Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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This site is awesome, only downside was the usps was slow, but thats not yalls fault.
These are for my son with Autism. A+ and happy everytime!
Great selection!
I ordered this as a late Christmas gift for my son (16[thanks late holiday bonus!]). While it took a while because I imagine everyone wanted a mystery box saber, Monty is over the moon with his saber. Blade color was even randomly his favorite (green).
But the shipping was insanely expensive for no valid reason. For an item smaller than the palm of my hand, 9$-98$ shouldnt be the price range for a standard delivery time table.
Other than the holiday delivery delays, my order showed up fast. The sabers are amazing.
I love the links for each selection. Makes it easy to really figure out what everything is for and and how they compare.
Love all the options, can't wait to save up and get a second one with sound. -Follow up- Having received it, I am impressed with how solid the feel of the saber handle is and the resilience of the blade. The LED lighting is extremely bright, giving the product an amazing presence. I work as a martial arts instructor and demonstration team coach, and am looking forward to getting a second saber to use in upcoming performances. A large number of our students have been asking where I purchased it and I have proudly referred them to the website. How many referrals for a free saber?...
Got a saber with silver color and cannot wait to try the color discs. I got a dark saber which is what I was hoping for with a recharge port, which I wasnt expecting.
Good
I love my saber a bunch, it did however take forever getting to me. I wish they shipped faster, I did order on the 22nd of December which was busy, but I also just ordered a saber last week and still no one has emailed me back about adding more color discs
Nicely built and very strong, but has a bit of rattle in the battery compartment. Nothing too noticeable. Overly all very nice and would buy again
Awesome lightsaber customization, easy ordering. Delivery to Europe with really good delay and the package looked perfect upon arrival (it is not always the case). The lightsaber is exactly what I expected. I warmly recommend ordering your lightsaber at Ultrasabers.
Excellent quality, and my son is thrilled with his purchase (he saved up and paid for it himself). We're very happy. Thank you!
Wonderful experience - website was easy to use, product is awesome! Will order again! Love UltraSabers!
I got the mystery box saber and I am not disappointed. Only problem I had was that the led is stuck sideways in the saber no matter what I do. Still bright thankfully but can tell it's not as bright as it should be. Still a great saber overall though.
Increased the lead time 3 times after order and claimed I should've looked at the lead time before ordering. Well I did and it increased 3 times took about a month to get a package that was supposed to be here in a week. Overall saber is fantastic, unsure I will order another based off this experience.
I got the saber delivered rather quickly but was told it would be shipped within 6-10 business days and disnt ship til 12 days. I understand 2 days isnt a big deal but i dont like getting a time frame a company cant do. I emailed them on the 11th day and was told it would ship the next day no apology or anything saber is awesome happy with the product just dont like the costumer service i recieved
The process of buying the lightsaber was easy and direct, however, the lightsaber was a tad late in being sent out. When I had reached out the first time, I was responded to in an admirably quick time of less than 24 hours. However, my questions weren't really answered. After a month, when I had received the email to take this survey and confirm the item was received, I had emailed again to acknowledge that I still hadn't received the item and Marlena, had answered in a short amount of time like the other had, and seemed to have gotten on top of making sure my order was finally sent out. Overall great service, just a couple of minor hiccups that were totally understood given the time of year and the fact that the new movie had come out.
Ultrasabes makes fantastic and beautiful lightsabers and gets them out to you with amazing speed! If and when I need another saber I will certainly be going through them!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at [email protected] or [email protected] and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.

