Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Ultra Sabers

Ultra Sabers

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Ultra Sabers?
grey stargrey stargrey stargrey stargrey star

Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.

service
430
value
431
shipping
401
returns
207
quality
422

Instant Feedback

44,070 reviews

We monitor reviews for authenticity

Raul S.
4 reviews
0 helpful votes
Follow Raul S.
Unfollow Raul S.
Share Review
Report Review

Overall easy to customize, and beautiful craftsmanship. Thank you. Will recommend to friends. Keep it up!

Date of experience: January 28, 2018
Tennessee
1 review
0 helpful votes
Follow Scott A.
Unfollow Scott A.
Share Review
Report Review

Expectations met
January 29, 2018

Excellent craftsmanship. The lights are bright and powerful, and I absolutely love the Saber model. Thank you for your business.

Date of experience: January 28, 2018
Darby N.
1 review
0 helpful votes
Follow Darby N.
Unfollow Darby N.
Share Review
Report Review

Friendly and helping staff, and great products!
January 29, 2018

Friendly and helping staff, and great products!

Date of experience: January 28, 2018
Christer H.
1 review
0 helpful votes
Follow Christer H.
Unfollow Christer H.
Share Review
Report Review

More clear instructions on what is included or not (were Swedish with good English knowledge and it was hard).

Date of experience: January 28, 2018
Virginia
1 review
0 helpful votes
Follow Leslie G.
Unfollow Leslie G.
Share Review
Report Review

Although it took a little longer that I liked, I bought two mystery sabers and I couldn't have been happier with them. Two great quality sabers, no issues what so ever. So much better than what I had to deal with when I bought a saber from Saberforge.

Date of experience: January 28, 2018
Texas
1 review
0 helpful votes
Follow Jose V.
Unfollow Jose V.
Share Review
Report Review

Great Service
January 29, 2018

This was my first saber purchase and the order went smoothly. Saber arrived about 2 weeks after i ordered it with every feature on the saber present with the customizations I requested. I look forward to possibly ordering another saber in the near future.

Date of experience: January 28, 2018
Utah
1 review
0 helpful votes
Follow Spencer J.
Unfollow Spencer J.
Share Review
Report Review

I placed an order for a saber and when it arrived it was amazing! Though it came 2 weeks later than when its estimated time frame. That was a little disappointing but Im patient. The part that left me confused was that the box was cut in half when it arrived. The bubble wrap inside protected the saber but the box slid right off in two pieces.

Date of experience: January 28, 2018
Kyle M.
6 reviews
0 helpful votes
Follow Kyle M.
Unfollow Kyle M.
Share Review
Report Review

Overall great experience, would and already have recommended ultrasabers to friends.

Date of experience: January 28, 2018
Ally V.
1 review
0 helpful votes
Follow Ally V.
Unfollow Ally V.
Share Review
Report Review

Excellent craftsmanship and quality!
January 28, 2018

Excellent craftsmanship and quality! I ordered the Fulcrum and Lost Gray sabers along receiving the free goodies (spinner, t-shirt, blade plug, initiate saber, & grab bag saber) as part of the winter/Christmas sale. It was well worth the wait!

Date of experience: January 28, 2018
Virginia
1 review
1 helpful vote
Follow Jordan M.
Unfollow Jordan M.
Share Review
Report Review

Took a while
January 29, 2018

I ordered my saber exactly a month ago as of this review, and I finally received it about a week ago. I got very little information about the whereabouts of my purchase even though I asked for updates on shipping. The product was great: exactly what I wanted. But the customer service definitely left things to be desired.

Date of experience: January 28, 2018
Brooks N.
1 review
0 helpful votes
Follow Brooks N.
Unfollow Brooks N.
Share Review
Report Review

Absolutely love the saber
January 28, 2018

Absolutely love the saber. I also ordered a stand but it didn't come. Didn't contact customer support because it's no big deal.

Date of experience: January 28, 2018
Dylan K.
3 reviews
0 helpful votes
Follow Dylan K.
Unfollow Dylan K.
Share Review
Report Review

Very easy to use site love it
January 28, 2018

Very easy to use site love it

Date of experience: January 28, 2018
Samuel A.
4 reviews
0 helpful votes
Follow Samuel A.
Unfollow Samuel A.
Share Review
Report Review

Pretty good but expected lead time was a little longer, I can understand because it was holidays

Date of experience: January 28, 2018
cowcow N.
1 review
0 helpful votes
Follow cowcow N.
Unfollow cowcow N.
Share Review
Report Review

Ultrasabers has great quality and is usually the cheapest on the market. The hilts and blades hold up extremely well under combat conditions and also look great on display. Ship times are usually less than a week after the order unless you order during a high volume time (like during the huge Christmas sale) and arrive in perfect condition.

Date of experience: January 28, 2018
Oklahoma
1 review
0 helpful votes
Follow Yeng X.
Unfollow Yeng X.
Share Review
Report Review

Excellent
January 29, 2018

Though, it took awhile to get here, everything is there and in good condition. All I can say is that it was worth it.

Date of experience: January 28, 2018
Montana
1 review
0 helpful votes
Follow Jeremy S.
Unfollow Jeremy S.
Share Review
Report Review

Won't get back to me
January 28, 2018

They're too expensive for what they are, which is a glorified, expensive toy! My order took to long to arrive and now they won't answer my emails about returning the products! They're stalling so that the 3 day return policy has expired! Waste of money!

Date of experience: January 28, 2018
Cat K.
1 review
0 helpful votes
Follow Cat K.
Unfollow Cat K.
Share Review
Report Review

Both the shopping experience and customer services were great

Date of experience: January 28, 2018
maxou D.
1 review
0 helpful votes
Follow maxou D.
Unfollow maxou D.
Share Review
Report Review

The delivery time was not good
January 28, 2018

The delivery time was not good. On the site say 3-6 days opens. But he need 3 weeks and more for come.

Date of experience: January 28, 2018
JR W.
2 reviews
0 helpful votes
Follow JR W.
Unfollow JR W.
Share Review
Report Review

Seems to be a good, heavy duty product
January 28, 2018

Seems to be a good, heavy duty product. I have only had it for a few days.

Date of experience: January 28, 2018
Ivan R.
1 review
0 helpful votes
Follow Ivan R.
Unfollow Ivan R.
Share Review
Report Review

Easy experience, good one
January 28, 2018

Easy experience, good one

Date of experience: January 28, 2018

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748
See all photos